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User review of SimplyBook.me

Very very good service.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The best aspect of this service is simplicity and ease of installation and configuration.

What aspects are problematic or could work better?

I dunno about that. For my tasks - there are no problematic aspects, because it work well.

What features/services would you like to see in future versions of this product?

Free SMS notifications.

What specific problems in your company were solved by this product?

I work alone. SimplyBook helps me every day. It's cheaper than paying the receptionist.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
  • It automated online booking based on availability.
  • It increased reliability and customer satisfaction.

PRICING & COSTS

What was the cost of implementing this product?

free

What is your total annual cost for using this product?

$150

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

For a long time I used this product absolutely free.

FEATURE DETAILS

Self-Service

Open System
5
amazing
24/7 Access through Multiple Channels
5
amazing
Browser-Based
5
amazing
Mobile
5
amazing
Activity Selection
5
amazing
Real-Time Availability
5
amazing
Appointment Transactions
5
amazing
COTS
5
amazing
Events
5
amazing
Compound Appointments
5
amazing
Appointment Changes
5
amazing
Cancellation and No-Show Management
4
very good

Security

SSL Encryption
5
amazing

E-Commerce

Service Catalog
5
amazing

Administration

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Mobile
5
amazing
Support
5
amazing
Customization
5
amazing
API/Integrations
5
amazing
Communication & Collaboration
5
amazing