What are the best aspects of this product?
-Ease of use once you get used to it
-Timezones and payment options
-quick customer support
What aspects are problematic or could work better?
-limitations in custome features
-timezones have -1 day on booking screen, which may be confusing to clients
-no way to book several sessions without having to go back the main page several times
-tedious booking process
What features/services would you like to see in future versions of this product?
-better booking options, especially for multiple ones
-better handling of timezones
-better interface (sub categories are confusing)
What specific problems in your company were solved by this product?
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
How did your company implement this product?
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
still trying to see if it is worth it in the long run
How long is your contract with the vendor?
Did you get any discount for this product? How much?