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User review of Skype

Excellent tool for global communication

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It is excellent tool for global communication chat and call.

What aspects are problematic or could work better?

The connection is sometimes not possible to be made, and sometimes it is interrupt .

What features/services would you like to see in future versions of this product?

Lower prices of the packages

What specific problems in your company were solved by this product?

Communication worldwide

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Investment Management

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

14

What is your total annual cost for using this product?

160

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

i didn`t

FEATURE DETAILS

No information provided by the reviewer.