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Skype Review

Skype
Our score: 9.0 User satisfaction: 98%

What is Skype?

Skype is a web-based communications tool that offers video chat, international calls, and texting via the web. Dubbed by users and experts as one of the best VoIP solutions providers in the world, Skype offers instant messaging, group video conferencing, video chat, group chat, collaboration functionalities such as document and image sharing. Contacting actual landlines and mobile phones is also offered for super low rates with no peak times. Currently, Skype is owned by Microsoft, and brings on board all functionality and responsiveness expected from this reputed provider.

While its basic form is offered as a free service, Skype offers business functionalities and features for a very low price of $2 per user per month. The paid service provides business conferencing for up to 250 people, compatibility with MS Office tools (Outlook, Word, PowerPoint, etc.), integration with many third-party business apps and tighter security via strong authentication and encryption measures.

Overview of Skype Benefits

The main reason why Skype is world’s most popular online communication service providers is its extremely flexible pricing. Skype is very popular for its free video chat and communications capabilities, which are very basic at best. As a business communications tool, Skype is branded as the best and most inexpensive solutions provider for VoIP services.

While calls from Skype to actual landlines and mobile phone numbers are rated, the expenses are so minimal that they do not cause a dent to any budget. Some calls are even pegged at one cent per minute. You can opt to pay for the minutes you use or try their subscription plans for international calls for a specific region. Or if you require a wider reach, Skype offers unlimited calls to 63 countries for less than $15 per month.

It is quite easy to see why many businesses opt to use Skype as their main business communications system. First, it offers a plethora of communications channels that help boost productivity, encourages collaboration, and opens door for ideas and innovations to name a few. Up to 250 people can come into a Skype conference without leaving their desks or the comforts of their own homes. Plus, Skype’s price tag is among the most affordable in the industry. Skype operates on all devices, from the trusty desktops to mobile smartphones, making it easy for users to link up and communicate with each other and helping each other stay on top of their business, ideas, projects, and more.

Although its feature set is limited, Skype for Business is quite easy to install and use and can be implemented on a desktop, laptop, and a smartphone. While communications are limited to internet calls and texting, the simplicity and affordability of Skype have won many businesses over. Installation of the tool is fast and easy and there is not much learning curve when it comes to its operation.

Overview of Skype Features

  • Skype to Skype calls
  • Calls to mobiles and landlines
  • Group calls
  • Skype Number
  • Forward calls
  • Caller ID
  • One-to-one video calls
  • Group video calls
  • Video messaging
  • Instant messaging
  • Send texts (SMS)
  • Voice messages
  • Send files
  • Screen sharing
  • Group screen sharing
  • Send contacts

Skype Position In Our Categories

Knowing that companies have specific business demands, it is reasonable they abstain from preferring a one-size-fits-all, ideal software solution. However, it would be futile to stumble on such application even among sought-after software systems. The correct thing to undertake is to shortlist the different significant factors which call for a careful thought such as major features, plans, technical skill aptitude of staff, organizational size, etc. Next, you must perform your product research through and through. Have a look at some Skype evaluations and explore each of the software options in your list in detail. Such detailed research ensure you circumvent unfit software products and choose the system that includes all the tools your company requires.

Position of Skype in our main categories:

TOP 10

Skype is one of the top 10 Communications Software products

Skype is also listed in the following subcategories:

There are trendy and widely used solutions in each software category. But are they automatically the best fit for your organization’s special needs? A market-leading software application may have thousands of users, but does it provide what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Skype Communications Software reviews and mull over the aspects that you wish to have in the software such as the cost, main features, available integrations etc. Then, choose a few solutions that fit your wants. Try out the free trials of these products, read online opinions, get clarifications from the seller, and do your homework systematically. This exhaustive homework is sure to aid you find the best software application for your firm’s specific wants.

How Much Does Skype Cost?

Skype Pricing Plans:

Free Trial

Free

Free

Online Plan 2

$5.50 user/month

Office 365 Business Essentials

$5.00 user/month

Office 365 Business Premium

$12.50 user/month

Skype is a free communications app but for those who want to fully maximize its potential and use it to improve productivity and drive revenue up, there is an enterprise pricing package for business communication that costs only $2 per user per month. With one simple platform, Skype for Business offers the following features:

  • Online meetings for up to 250 people
  • Secure communication lines via strong authentication and encryption
  • Powerful productivity with Office

Premium plans are also offered with more advanced features.

Online Plan 2 (Skype for Business online meetings): $5.50 user/month

  • Join on any device—PC/Mac, tablet, or phone
  • Group HD video and audio calling for up to 250 people
  • Presence and IM during and outside of meetings
  • Enterprise-level technical phone support

Office 365 Business Essentials: $5.00 user/month

  • Online Plan 2 features
  • Online versions of Office
  • Email with 50 GB mailbox per user
  • 1 TB file storage and sharing per user

Office 365 Business Premium: $12.50 user/month

  • Office 365 Business Essential features
  • Fully installed Office applications on PC/Mac
  • Office apps on tablets and phones

 

User Satisfaction

Positive Social Media Mentions 273
Negative Social Media Mentions 5

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Skype reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Skype. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • One-time payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Skype Comparisons

Skype user reviews

Easy and helpful in collaboration

Read full review >
Rafael
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

Skype makes the communications much better

Read full review >
Renee
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: Computer Software

Skype connects people

Read full review >
Rod
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

Excellent tool for global communication

Read full review >
Anonymous Reviewer
4/5

Overall Impression

3/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 07.06.2019 Company Size: 51-100 Employees Industry: Investment Management

Skype is the best, so far.

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.11.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

What are Skype pricing details?

Skype Pricing Plans:

Free Trial

Free

Free

Online Plan 2

$5.50 user/month

Office 365 Business Essentials

$5.00 user/month

Office 365 Business Premium

$12.50 user/month

Skype is a free communications app but for those who want to fully maximize its potential and use it to improve productivity and drive revenue up, there is an enterprise pricing package for business communication that costs only $2 per user per month. With one simple platform, Skype for Business offers the following features:

  • Online meetings for up to 250 people
  • Secure communication lines via strong authentication and encryption
  • Powerful productivity with Office

Premium plans are also offered with more advanced features.

Online Plan 2 (Skype for Business online meetings): $5.50 user/month

  • Join on any device—PC/Mac, tablet, or phone
  • Group HD video and audio calling for up to 250 people
  • Presence and IM during and outside of meetings
  • Enterprise-level technical phone support

Office 365 Business Essentials: $5.00 user/month

  • Online Plan 2 features
  • Online versions of Office
  • Email with 50 GB mailbox per user
  • 1 TB file storage and sharing per user

Office 365 Business Premium: $12.50 user/month

  • Office 365 Business Essential features
  • Fully installed Office applications on PC/Mac
  • Office apps on tablets and phones

 

What integrations are available for Skype?

Skype for Business offers integration with the following business systems and applications:

  • MS Word
  • MS Outlook
  • MS PowerPoint
  • MS Lync
  • WorkXpress
  • Agile CRM
  • Lucid Meetings
  • Wimi
  • Mendix
  • Grasshopper
  • SalesExec
  • Microsoft Dynamics CRM Online
  • OnePage CRM
  • Moxie Concierge
  • Cayzu Helpdesk
  • Interactive Intelligence CaaS
  • Bitium
  • BigContacts
  • 8×8 Virtual Contact Center
  • 1CRM
  • Slack
  • GroupWise
  • Yugma

Skype average rating:

Average score
4.9/5 (24 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Samuel

PROS: Skype is full of options to comunicate with business partners or family members long distance, While you can't wnjoy full screen live chat or video calls in countries with low internet speeds, it makes for a good tool for chat or sending data.

CONS: Normally, it uses a lot of RAM of your PC. It is also really complicated to use if you are using it on a Linux-run computer, not to mention some functions like chat are not available.

Reviewed 2 years ago

Read full review >

The least favorable review

Michael Dopps

PROS: If the individual you know is also on Skype for Business you may have good luck with communicating over Skype. It used to be a reliable program. Not anymore. Here are the features experience by everyone I have recently spoken with about what tool to use for team communication. No one I know wants to use Skype anymore. Its just very very broken and no more effort will be put into it or even coming back unless there are no other choices. - I can leave it open for days like other I know and never get an IM but restart it and they randomly show up. - Add a friend and it may or may not let them know it even though you can send them IMs. - You rarely get alerts or notification when someone IMs you unless Skype is center screen. - Help says Skype and skype for business should communicate but they do not. - no support for Skype that any of use can find unless you have Office365 and call in on your account.

CONS: - I can leave it open for days like other I know and never get an IM but restart it and they randomly show up. - Add a friend and it may or may not let them know it even though you can send them IMs. - You rarely get alerts or notification when someone IMs you unless Skype is center screen. - Help says Skype and skype for business should communicate but they do not. - no support for Skype that any of use can find unless you have Office365 and call in on your account.

Reviewed 2 years ago

Read full review >

More reviews from 24 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy and helpful in collaboration

Read full review >
Rafael
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Skype is really easy to use and helpful in collaborating with anyone in the world. Skype can be installed on any OS including the latest versions of Windows, Linux and Mac OS. It also provides a virtual online phone number for some additional cost, as well as providing call out services to call any phone worldwide.

CONS: When there are multiple people on the Skype conference, it does not work very well and it disconnects sometimes on slow connections.

What do you think about this review? Great Poor

Skype makes the communications much better

Read full review >
Renee
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: I like that I can make high-quality video calls to a group or to speak with my friends. Skype is very easy to learn and to use, it allows you to add members and to conduct high-quality meetings. You can share links, videos and docs, there is even history chat and it’s always accessible even when the person is offline.

CONS: In my experienced, sometimes the quality of the call is bad and I have difficulties to hear the other person.

What do you think about this review? Great Poor

Skype connects people

Read full review >
Rod
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This is excellent software, it is easy to use and it allows you to collaborate with everyone. You can install it on your desktop or use it on mobile device. You can easily create account for free and start using it right away. You can manage the contact group. It provides online phone number for some friendly cost, so you can call your friends or they can call you whenever they wish.

CONS: When we make Skype conference with multiple people then it disconnects and it can be really slow. They could fix this issue.

What do you think about this review? Great Poor

Excellent tool for global communication

Read full review >
Anonymous Reviewer
4/5

Overall Impression

3/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 07.06.2019 Company Size: 51-100 Employees Industry: Investment Management

PROS: It is excellent tool for global communication chat and call.

CONS: The connection is sometimes not possible to be made, and sometimes it is interrupt .

What do you think about this review? Great Poor

Skype is the best, so far.

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.11.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: You can connect with anyone instantaneously without hickups.

CONS: It is different from other similar products. You can chat in real time and same size file takes less time to be sent to other user. Video and audio conferencing are clear and awesome.

What do you think about this review? Great Poor

Easy and simple tool for high quality video calls

Read full review >
Ramon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.09.2018 Company Size: More than 100 Employees Industry: Myself

PROS: I like how easy and simple Skype is, not to mention its high quality video and audio calling. It is helpful since not anyone can afford those high-costing international calls, especially us students.

CONS: Maybe some calls cutting and low video quality experienced, but generally nothing noteworthy to point out here.

What do you think about this review? Great Poor

Easy to use and helpful tool for communication

Read full review >
Ernesto
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.09.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: I like that I can easily communicate with colleagues who are in other offices, and to use it during the conference call. Skype is great tool for communication, because we can easily perform conference call. This is great tool for group chat and to share something important. It is extremely easy to use and simple tool, everyone in our organization uses Skype.

CONS: I don’t like that I cannot see more information about the person I’m talking to, there is no phone number or email. There is no easy way to find a person for future interaction. In my opinion, they could add a feature to email the whole conversation so we can keep records of it.

What do you think about this review? Great Poor

Amazing calling software for everyday use

Read full review >
Roxanne
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.08.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: I like everything about Skype, not just work-related efficiency, but also how amazing of a software it is for everyday use. Skype is a wonderful way for me to keep in touch with my relatives back home.

CONS: Sometimes the connection is a little unreliable. But most of the time I'm sure it is probably the internet provider's fault. I guess Skype is also a little light on features, lacking call return, call blocking, and most important, 911 ability.

What do you think about this review? Great Poor

Great tool for making international calls

Read full review >
Deanna
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.06.2018 Company Size: 1-10 Employees Industry: Consumer Services

PROS: I love its simplicity and the ability to connect with people who are located around the world. The video group chat is great option as well, I often make conference calls via Skype while on the go and it is great tool to speak with everyone in real time. The quality of the call is great, it allows you to send video messages, it provides unlimited data plan.

CONS: I don’t like that sometimes the calls drop, this is issue in 3rd world countries, and the mobile app uses huge amount of RAM, so they could improve the tool. When I don’t use the app I turn off so I can spare the RAM.

What do you think about this review? Great Poor

Thanks to Skype I feel less nostalgic about my home, friends and family

Read full review >
Elias
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.05.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I’m using Skype for more than 5 years and I’m using it on a daily basis. I like its simplicity. It allows me to add my family and friends and to interact with them easily and effortlessly. It has high-quality video and audio calling, and the chat is smooth. Thanks to Skype I don’t really feel the distance between my family/friends and me.

CONS: I cannot really say that I have dislikes about this product, it is extremely helpful for me because I can stay in touch with my family and friends. Sometimes the video quality is not good but this is no problem at all, because this solution is highly helpful for me.

What do you think about this review? Great Poor

Skype is now broke once purchased by Microsoft. You cannot rely on any feature.

Read full review >
Michael Dopps
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 23.04.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: If the individual you know is also on Skype for Business you may have good luck with communicating over Skype. It used to be a reliable program. Not anymore. Here are the features experience by everyone I have recently spoken with about what tool to use for team communication. No one I know wants to use Skype anymore. Its just very very broken and no more effort will be put into it or even coming back unless there are no other choices. - I can leave it open for days like other I know and never get an IM but restart it and they randomly show up. - Add a friend and it may or may not let them know it even though you can send them IMs. - You rarely get alerts or notification when someone IMs you unless Skype is center screen. - Help says Skype and skype for business should communicate but they do not. - no support for Skype that any of use can find unless you have Office365 and call in on your account.

CONS: - I can leave it open for days like other I know and never get an IM but restart it and they randomly show up. - Add a friend and it may or may not let them know it even though you can send them IMs. - You rarely get alerts or notification when someone IMs you unless Skype is center screen. - Help says Skype and skype for business should communicate but they do not. - no support for Skype that any of use can find unless you have Office365 and call in on your account.

What do you think about this review? Great Poor

Lots of options for communication with family and business partners

Read full review >
Samuel
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.04.2018 Company Size: More than 100 Employees Industry: Program Development

PROS: Skype is full of options to comunicate with business partners or family members long distance, While you can't wnjoy full screen live chat or video calls in countries with low internet speeds, it makes for a good tool for chat or sending data.

CONS: Normally, it uses a lot of RAM of your PC. It is also really complicated to use if you are using it on a Linux-run computer, not to mention some functions like chat are not available.

What do you think about this review? Great Poor

A great tool for business communication

Read full review >
Manuel
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.04.2018 Company Size: 11-50 Employees Industry: Publishing

PROS: There is nothing better than Skype regarding quality and ensuring that it will be a smooth call. In addition, it is adding new functions that will allow you to talk with people from other languages and have a live translation. Skype for business is a great tool for communication within and outside the company.

CONS: Its pricing does not make sense sometimes; Google hangout already offers free calls withing the US and Canada. There are also several spam accounts that add you just to scam you with lies related to sex. It is pretty obvious, however it contaminates the environment.

What do you think about this review? Great Poor

I still use Skype for professional purposes

Read full review >
Felipe
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.04.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: What I like most is the ability to attend conferences from anywhere. This solution allows me to interact with my colleagues and friends in real-time, it doesn’t matter the time-zone. We can easily work on research projects, conduct an interview. You can even use it for personal purposes to talk with family and friends.

CONS: I have experienced some breakdowns while speaking with someone, but maybe this is internet issue more than Skype’s. Sometimes when speaking with someone the call drops every 30 minute and it requires for calling back.

What do you think about this review? Great Poor

Keeping connections across platforms and boundaries

Read full review >
Angie
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 07.04.2018 Company Size: 1-10 Employees Industry: Religious Institutions

PROS: Skype is very helpful in keeping connected to supporters and family internationally. I love that it is cross platform and that it works very well most of the time.

CONS: At times the connection can get bad which makes it awkward and difficult to communicate. Sometimes the screen will freeze or it will become choppy. Often when it gets choppy or lagging, everyone starts talking over one another and it gets confusing.

What do you think about this review? Great Poor

Useful for communication and tech support

Read full review >
Jeannette
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I use Skype to keep in touch with friends and others long distance. I also use it as a tech support tool for when people are at a distance and i can't exactly reach their PC. The product is designed relatively well.

CONS: Skype can be/is a resource hog. It uses massive amounts of CPU and RAM while in a video call. If they could fix this, it would be a perfect product.

What do you think about this review? Great Poor

International calls at a cheap rate is a great deal

Read full review >
Allison
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.03.2018 Company Size: More than 100 Employees Industry: Myself

PROS: I love that Skype provides international calls at a cheap rate. And it is available not only in Windows but also Android, iOS and Windows Phone thus making multi platform communication possible. The UI is simple and clean. The voice calls are clear and there are rarely any call drops.

CONS: Skype still needs to iron out the bugs in the system, like the bugs on Skype on Android and Windows Phone. Most of the time the Skype calls don't get through. There is delay in delivery of messages and sometimes it refuses to sign in.

What do you think about this review? Great Poor

Easy and quality call setup without expensive software

Read full review >
Thomas
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Setting up a call or chat via video is a simple process and connecting with people via the search feature is fast and efficient. The quality is good and it is very useful for smaller companies not into buying expensive video conference software.

CONS: Quality of the call can get bad sometimes and I tend to believe its not always the network.

What do you think about this review? Great Poor

Skype helps me to do my job professionally

Read full review >
Leona
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.03.2018 Company Size: More than 100 Employees Industry: E-Learning

PROS: I started using Skype for my online teaching job, I really like how this software works. I really like its GUI and its functions. It provides free voice and video calls. I can communicate easily with my students and to help them for the subject. Also, I’m using it for personal purposes like staying in touch with my family and friends. I like that there is no limit for the conversations and I can chat with them as long as I want without paying a single dollar. In addition, it provides great text messaging and phone calling features, this is great because we can easily make online meetings, screen-share, video conference and to share files.

CONS: Sometimes there are sudden call drops and I cannot easily add or find users. Also, when it comes to updates the system takes very long time and it seems like nothing has changed.

What do you think about this review? Great Poor

Great tool for making conference calls and to stay in touch with others

Read full review >
Calvin
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.03.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Skype allows you to communicate with others by using text or voice chat and you can even create chat-room for group chat. There is a record of the chat, the fee of using the Skype call phone number is cheap, and it allows you to screen-share when doing the conference. You can use it on your desktop or on mobile device. You can easily add contacts.

CONS: I need video recording feature on Skype, I cannot record a video while the conference is going on.

What do you think about this review? Great Poor

Wonderful communication tool

Read full review >
Felix
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.02.2018 Company Size: 11-50 Employees Industry: Publishing

PROS: I use Skype for personal purposes, I like that I can be in constant touch with my parents, and they can always call me or send me messages. I’m using it to connect with my friends and family from anywhere, and I haven’t experienced some major issues when using it. I’m extremely satisfied with the calling prices and I’m using Skype more than my cell phone company. This is great tool when it comes to sharing files, pictures and documents, I’m able to search through the conversations.

CONS: It would be great if they could offer free call for up to an hour per month between Canada and US or other country. I don’t like that they don’t have some special offers

What do you think about this review? Great Poor

Helpng me provide quality work to my students

Read full review >
Helen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.01.2018 Company Size: More than 100 Employees Industry: E-learning

PROS: Aside from its free voice & video calls, I like Skype's GUI and other functions. I was able to communicate effectively with my students as well as pursue teaching. I also like its text messaging and phone calling features where I could easily contact my loved ones. Screenshare, video conferencing and file sharing features are also very helpful.

CONS: I experienced troubles like sudden call drops and difficulty finding or adding users. Software updates take a very long time or nothing seems to change.

What do you think about this review? Great Poor

Providing the flexibility needed for our business communication

Read full review >
Harriet
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.12.2017 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: The best thing about Skype is the lack of contracts tying down my resources and its great flexibility so I can grow and shrink as demand peaks and invariably troughs. The flexibility is a great benefit for my business and it's refreshing that I don't have to sign up long term.

CONS: My major dislike would be the Skype Manager. It's complicated and requires a PayPal account for no business that wishes to authenticate itself (and it doesn't allow immediate set-up). It didn't fit my business solution and may not, even after I have authenticated my business.

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Providing a line of communication that’s always open

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Melvin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.12.2017 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I like that you can leave offline messages and have conference calls with all users. It's effective, useful, and I would highly recommend this in the workplace! It allowed us to update each other on tasks, ongoing work, and progress updates.

CONS: I think Skype can look a little bit prettier on the UI design. Sometimes I'll miss a call and I won't even know that I missed that call. Also don't like that you get random adds from people you don't know. A smarter "search" tool would also be to nice for finding friends, family, co-workers, or partners.

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Reviewed By Jenny Chang
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