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User review of Skype

Keeping connections across platforms and boundaries

- by Angie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Skype is very helpful in keeping connected to supporters and family internationally. I love that it is cross platform and that it works very well most of the time.

What aspects are problematic or could work better?

At times the connection can get bad which makes it awkward and difficult to communicate. Sometimes the screen will freeze or it will become choppy. Often when it gets choppy or lagging, everyone starts talking over one another and it gets confusing.

What specific problems in your company were solved by this product?

My wife and I keep in contact with people that are supporting us financially from the US to Japan. It has been really helpful in maintaining long distance relationships with people.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Religious Institutions

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.