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User review of Slack

A fine application

- by Rod

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The highlights of Slack are the flexibility in adding graphics and icons, the archive feature, and the ability to conduct private conversations with several people.

What aspects are problematic or could work better?

This isn’t an issue with Slack, but since it is so easy to use that in my organization employees use it for social chats and conversations which means hundreds of messages are sometimes exchanged in an hour.

What specific problems in your company were solved by this product?

Slack has replaced email in our organization because it more interactive and faster. It gives us specialized channels for communication on specific subjects or with specific teams. We use it to share information and it helps us to communicate as much as needed.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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