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Slack Review

Slack
Our score: 9.3 User satisfaction: 96%

What is Slack?

Slack is a messaging app that gives you one platform for all your communications, offering real-time messaging, file sharing, archiving, and search. It’s built for modern teams so you can have all your communication in one online location, instantly searchable, and immediately accessible from whatever connected device.

Slack works with more than 1,500 external apps and services, giving you one fully flexible and extendable platform. It has several internal and external sharing options so you can receive and share files with anyone. It offers advanced search, filters and sorting that make it easy to get the right files that you need. You can set filters by variables such as recent type, relevance or file type.

The solution comes with fully native apps for iOS and Android to give you full mobile functionality. It also has read state synchronization like for instance when you read something on your phone, your in sync laptop will know about it and automatically mark those messages as read.

Overview of Slack Benefits

Modern teams require responsive and unified communication hub that not only collates all channels they are using, but also stores their conversations in robust databases to make them easily searchable and available at any moment. Whatever action you perform with it is completed since on an intuitive and easy-to-use dashboard. There is no need for complex installations, maintenance or training since the platform is fully cloud hosted.

Slack is built around a channel format that allows you to quickly go from asynchronous to synchronous communication, giving you real-time response. Its centralized and searchable archive of messages is made available not just to people on your team today, but also to those who’ll get on board later on. Other helpful features include open communication channels, private groups, internal and external sharing, flexible browsing, and many more.

Slack is one of the most extensively integrated platforms around, which is why it is the communication and collaboration platform of choice by teams from top global companies. The system will blend and work with almost every leading software out there that you use such as Dropbox, Zendesk, Google Drive, MailChimp,GitHub as well as all major social networks. Slack also has a strong SMB following and orientation because you can start off with a robust free plan with no restrictions on time and number of users.

Overview of Slack Features

  • Conversation channels
  • Private groups
  • Messaging
  • Message history
  • Search
  • Snippets
  • Webhooks
  • Collaboration
  • File sharing
  • File browsing
  • Voice/video calls
  • Feedback
  • Progress archive
  • Notifications
  • Integrations
  • Synchronization
  • Open API
  • iOS & Android apps
  • Data security
  • Data encryption
  • Single Sign-On
  • Two-factor authentication

What Problems Will Slack Solve?

When you switch to a centralized system for internal communication like Slack, you get an immediate benefit in the form of cross-team transparency. The tension between “I want to be kept in the loop, so please CC me” and “I get way too much email, so stop CCing me on everything” disappears.

By default, communication is public, and everyone can see what’s going on everywhere else. The need for status reports and daily stand-up meetings decreases. Now, marketing can see what challenges the sales team is facing, engineers get a glimpse of what designers are working on before it gets handed over, technical operations have insight into what’s in the customer support queue, etc.

Having a searchable history of the entire team’s communication dramatically accelerates the process of getting up to speed. Compared to your first day at an email-based organization, where you start with an empty inbox, with Slack you can scroll back over every decision, every discussion, every link, every file, and everything else.

In Slack, you can quickly pick up on subtle aspects of a company’s culture, the norms for communication, who knows the answers to what kinds of questions, and who really makes the decisions and the kind of soft knowledge that can take a long time to absorb without Slack.

Slack saves you tons of time associated with triaging emails and status update meetings. You are much more efficient and your throughput shoots through the roof.

Lastly, Slack is an easy and fun tool to use. Onboarding is intuitive and teams quickly adapt to the new model of real-time messaging which we are accustomed to in our personal lives.

Slack Position In Our Categories

Because businesses have specific business-related wants, it is logical they abstain from buying an all-encompassing, ideal solution. Needless to say, it is futile to try to chance on such an app even among branded software solutions.
The practicable thing to do should be to write down the numerous essential factors which demand deliberation such as major features, budget, technical skill aptitude of staff members, organizational size, etc. Next, you must conduct the research fully. Read some of these Slack analyses and look into each of the software products in your list more closely. Such detailed product investigation guarantees you stay away from mismatched software solutions and select the one which has all the aspects your business requires to be successful.

Position of Slack in our main categories:

TOP 5

Slack is one of the top 5 Collaboration Software products

TOP 3

Slack is one of the 3 Communications Software products

Slack is also listed in the following subcategories:

Since each company has specific business needs, it is sensible for them to abstain from looking for a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such a platform even among widely used software solutions. The smart thing to do would be to jot down the various vital aspects that require consideration such as main features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Slack Communications Software reviews and look into each of the other systems in your shortlist in detail. Such in-depth research can ensure you weed out ill-fitting applications and zero in on the app that presents all the elements you require for business success.

How Much Does Slack Cost?

Slack Pricing Plans:

Free Trial

Free

Free

Standard

$8 per user/month

Plus

$15 per user/month

Enterprise

By quote

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – By quote

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support

User Satisfaction

Positive Social Media Mentions 116
Negative Social Media Mentions 4

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Slack reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Slack. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Slack Comparisons

Slack user reviews

Easy to use

Read full review >
Nina Kostic
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2019 Company Size: 11-50 Employees Industry: Computer Software

A fine application

Read full review >
Rod
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: More than 100 Employees Industry: Internet

Makes it easy to collaborate

Read full review >
Jody
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: 11-50 Employees Industry: Accounting

Great communication tool for teams

Read full review >
Franklin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2018 Company Size: 11-50 Employees Industry: Human Resources

Offers great features for communication

Read full review >
Carroll
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.05.2018 Company Size: More than 100 Employees Industry: Writing and Editing

What are Slack pricing details?

Slack Pricing Plans:

Free Trial

Free

Free

Standard

$8 per user/month

Plus

$15 per user/month

Enterprise

By quote

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – By quote

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support

What integrations are available for Slack?

Over 1,500 apps integrate with Slack. The complete list can be found at the Slack App Directory.

Slack average rating:

Average score
5/5 (22 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Nina Kostic

PROS: It is very easy to use, even if you are a total beginner. I like the option of private channels as well as custom emojis.

CONS: There is nothing problematic. It would be better to have a few more options for notification customization.

Reviewed 7 months ago

Read full review >

The least favorable review

Bertha

PROS: With Slack we reduce the time for collecting information and interacting with our people. I love the simplicity of interaction with my co-workers and customers. We are able to communicate in real-time. It has great UI. There is an ability to announce milestones automatically, it has great search engine and you can easily find information from previous interactions. In addition, it has great mobile version.

CONS: It can become overload with information and the team behind the Slack could improve the video quality as well.

Reviewed 2 years ago

Read full review >

More reviews from 22 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy to use

Read full review >
Nina Kostic
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: It is very easy to use, even if you are a total beginner. I like the option of private channels as well as custom emojis.

CONS: There is nothing problematic. It would be better to have a few more options for notification customization.

What do you think about this review? Great Poor

A fine application

Read full review >
Rod
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: More than 100 Employees Industry: Internet

PROS: The highlights of Slack are the flexibility in adding graphics and icons, the archive feature, and the ability to conduct private conversations with several people.

CONS: This isn’t an issue with Slack, but since it is so easy to use that in my organization employees use it for social chats and conversations which means hundreds of messages are sometimes exchanged in an hour.

What do you think about this review? Great Poor

Makes it easy to collaborate

Read full review >
Jody
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: 11-50 Employees Industry: Accounting

PROS: Slack is easy to use and comes with a range of useful features. It is easy to set up the system and integrate it with other apps like Heroku and GitHub. I can invite my team members easily and customize my notifications to get useful alerts without getting bombarded with non-essential notifications. Other features I like are being able to favorite helpful comments, link to Commits/Pull Requests, and uploading and sharing screenshots.

CONS: I have no complaints whatsoever about Slack as it fulfills all that it promises. I highly recommend this app to all prospective users.

What do you think about this review? Great Poor

Great communication tool for teams

Read full review >
Franklin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2018 Company Size: 11-50 Employees Industry: Human Resources

PROS: Slack offers a host of amazing features. It is great to be able to create separate channels for each group of people or team member. The app offers an amazing user experience and is easy to use. It boasts an excellent design and you can effortlessly call out team members as needed.

CONS: There are rumors that it is not safe to upload confidential files and documents in Slack as the security is not that great and hackers can get access to these important files.

What do you think about this review? Great Poor

Offers great features for communication

Read full review >
Carroll
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.05.2018 Company Size: More than 100 Employees Industry: Writing and Editing

PROS: Slack is more than an IRC as it offers more user-friendly features. Many Bitcoin projects and companies use Slack for their employees which makes it easy for me to contact experts to get comments for my articles. Though some Slack channels have thousands of users they are still easy to use for effective communication on a specific project or topic.

CONS: The only minus point is it is difficult to switch between users on the web and the mobile app. This is easy to do on an app named Franz and I wish Slack emulates Franz’s example and adds the feature to enable easy switching between teams.

What do you think about this review? Great Poor

Good app for collaboration

Read full review >
Lonnie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.05.2018 Company Size: 11-50 Employees Industry: E-Learning

PROS: We use Slack for collaboration with users from all over the globe. It is a great place to share ideas and discuss them. I like that I can create channels based on specific categories.

CONS: Slack is used widely, for example, with JIRA. But there is no consistency as the discussion on JIRA varies from the discussions on Slack. Another thing I would like to see is Slack API becoming a default integration with all big business systems.

What do you think about this review? Great Poor

Slack is one of the best communication tools

Read full review >
Abraham
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.03.2018 Company Size: 1-10 Employees Industry: Internet

PROS: Slack meets all our needs. It allows us to share files and to start new thread to discuss about. You are even able to use its integrations, to do something or to stop doing something. There are even automated SCRUM standups. I have to say that this tool is more than basic or ordinary chat software.

CONS: I don’t like that it has some limitations like number of members and this can be a problem when doing open-source projects. Additionally, I don’t like that Admins can read the private chats when using the paid plan. They need to think about the privacy.

What do you think about this review? Great Poor

I am a satisfied user

Read full review >
Pat
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: There are a lot of things I like about Slack. It is a single app that everybody in my company can use. It is easy to create a group. You can use the search function to find old conversations. The giphy’s are great and it is easy to upload pics. Finally, I love the Android mobile app.

CONS: The only drawback is you cannot use Slack to chat with your friends working in other companies.

What do you think about this review? Great Poor

Smart chat tool for business

Read full review >
Lionel
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.03.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Slack offers many advantages. You can pin vital items and easily reference past items, messages, etc. The app supports a lot of integrations such as with Google Docs, Skype, Git and Trello. Plus, you can use the powerful API to create your own integration.

CONS: Users tend to overuse gifs and emoticons which can prove to be a distraction. The solution is to dedicate channels for specific purposes and ensure there is no small talk in these forums to keep notifications professional and meaningful.

What do you think about this review? Great Poor

Offers a host of excellent features

Read full review >
Saul
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: Slack is a cloud-hosted team collaboration software. You can use its API to integrate with other business systems. You can organize the chats in public and private channels, and send direct messages to your colleagues. Direct messages are necessary sometimes, though they may affect team collaboration. We use Slack API to create bots that assist us to complete routine activities.

CONS: The only glitch is the mobile app for Windows Phone starts slowly, but it is still a good app to use.

What do you think about this review? Great Poor

I highly recommend this tool to everyone

Read full review >
Geneva
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.03.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I love how simple the platform is. We used other message app but it was way more complicated and it didn’t meet our needs. With Slack the chat format is understandable and clear and it is great for business purposes. Lot of our co-workers prefer Slack over the other message tool. It is fast and it provides easy communication. We are able to set channels and to invite people for discussion.

CONS: Sometimes I don’t get notifications from Slack, but I believe this is an issue with my mobile phone. Also, we have experienced some failures with file sharing so we had to use Excel in order to pull the data into the chat instead of sending it as attachment.

What do you think about this review? Great Poor

Slack is here to help you improve the collaboration in your organization

Read full review >
Tim
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.02.2018 Company Size: 11-50 Employees Industry: N/A

PROS: It has basic chat features, we are able to separate different subjects in channels and to add members and to chat about the work. I like that it allows us to share almost every kind of media like images, doc, and links and to create snippets. The team admins have total control over the channels, apps integrations, invitations and members. It has great integration with the apps and we are able to centralize varipus types of the information. The other good thing about the software is that is cloud-based. All the daily activities and monitoring are automated and this is great because we can easily improve and increase our workflow.

CONS: I have experienced slow speed on the mobile app on my windows phone. Also, the notifications come with delay.

What do you think about this review? Great Poor

Robust tool for communication

Read full review >
Peter
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.02.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Slack is a flexible and robust app that can be used for more tasks than just chat. We have integrated it with our Zendesk instance, as well as alerts, and slackbots. I am an IT expert and people use Slack to contact me throughout the day. Its mobile app matches the desktop clients when it comes to user experience. My favorite Slack features are creating custom Slack bots and integrating the app with the other business tools we use.

CONS: The only thing I don’t like about Slack is that we have to pay for using it. However, the free apps are not as good as Slack so the investment is worth it. Some of the plug-ins and features can be hard to deploy. Slack is a hip and trendy app that almost everyone is using.

What do you think about this review? Great Poor

I really like this tool

Read full review >
Heather
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.02.2018 Company Size: 1-10 Employees Industry: N/A

PROS: This is complete instant collaboration tool. I like its file sharing feature. It works fantastic. It is simple, quick and everyone starts to use this tool even though someone doesn’t have much experience with tech world. I like its simplicity. It doesn’t limit you by the type of the file you may want to share, you are allowed to share everything including spreadsheets, PDF’s, images, documents and many other things. We are able to improve our productivity.

CONS: There is free version of this tool but it doesn’t provide you with all its benefits. You will experience its benefits with Plus Plan but the prices start from $8/monthly and $6.67 per team member for the standard version. As small company we cannot really invest to get the full product.

What do you think about this review? Great Poor

Boosts productivity

Read full review >
Eva
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: 11-50 Employees Industry: Information Technology

PROS: Slack is easy to use and available on mobile phones too. It offers a great method to communicate with team members and share files. You can simply send files back and forth, and these files remain in the chat sidebar which makes it easy to access them whenever you need.

CONS: No major drawbacks to point out. The only minor glitch is when you click on an image in Slack it opens full screen which can be a little bit annoying.

What do you think about this review? Great Poor

Slack is a wonderful tool for work-communication

Read full review >
Marie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.01.2018 Company Size: More than 100 Employees Industry: Internet

PROS: This tool allows me to create multiple chat rooms and to add bots so I can enhance the workflow. I like that important and steaming-off conversations are in one place. We are able to communicate with each other and we always use its public channels, the team is able to share the progress info with others.

CONS: Sometimes it is not organized and it can be hard to see the conversation flow. It can be hard for someone who is not in the office and who wants to get updated conversations. Also, there are some issues with the search functions as well, it requires remembering some commands instead of using clicks.

What do you think about this review? Great Poor

Slack has a fine layout

Read full review >
Elaine
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.01.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: Slack has a great layout. The application has a steady and smooth flow and the mobile app is an excellent addition. Another plus point is the wide range of integrations with popular business platforms.

CONS: The one big minus point is it is difficult to set your status to “away”. This is easy to do in Skype, so Slack should improve to add this feature.

What do you think about this review? Great Poor

Simple, easy to use and very helpful

Read full review >
Winston
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.01.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: I like that this tool allows us to handle various channels so we can categorize the communication easily. I like the interface because it provides us with smooth interaction on different channels. We can easily share files and I like that we can pin important notes and messages and we are even able to edit the messages as well. It has great support plugins. I also like the auto snoozed notifications.

CONS: I’m disappointed with the pricing module.

What do you think about this review? Great Poor

Offers a great user experience

Read full review >
Clifton
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.01.2018 Company Size: More than 100 Employees Industry: Program Development

PROS: Slack offers a great user experience when communicating with large development teams. You can maintain history and backup of all conversations. Plus, you can integrate Slack smoothly with other business apps. Using Slack is like operating an office in real time without fences.

CONS: Push notifications fail sometimes. The app becomes a tad slow at times. The lack of encryptions means you have to be careful about the corporate files you upload. Plus, the video screen is too small with no options to expand it to full screen on the desktop.

What do you think about this review? Great Poor

Helpful communication solution

Read full review >
Deanna
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.12.2017 Company Size: More than 100 Employees Industry: Higher Education

PROS: Slack allows us to create groups of users or to select users who want to participate in the conversation. I like the integration with Trello and GitHub and we always get notifications when something is actioned in one of those particular apps. The interface is clear and easy to use. The buttons are understandable. I also like that it has access to different 3rd party apps and this means that we can include GIF’s in our messages. The web-based help support is easy to use.

CONS: Sometimes we are overwhelmed from the messages from other web apps and the fact that is most frustrating is that you cannot control what notifications you want to receive. They could also improve the search function because sometimes it’s difficult to find some old messages. In addition, I found the Slackbot useless. And when the group is set to “Private” then the notifications are easy to miss.

What do you think about this review? Great Poor

Great solution for communication

Read full review >
Bertha
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: With Slack we reduce the time for collecting information and interacting with our people. I love the simplicity of interaction with my co-workers and customers. We are able to communicate in real-time. It has great UI. There is an ability to announce milestones automatically, it has great search engine and you can easily find information from previous interactions. In addition, it has great mobile version.

CONS: It can become overload with information and the team behind the Slack could improve the video quality as well.

What do you think about this review? Great Poor

Good internal communication app for business

Read full review >
Anonymous Reviewer
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.11.2017 Company Size: 1-10 Employees Industry: Internet

PROS: I like that we can communicate in both channels and individual chats. The layout of Slack looks clean and comfortable. Also, it's great that we can pin important messages and quote a specific message to reply to.

CONS: One thing could be improved: i'd prefer a pop-out small window/box when I open an image from chats instead of a full-screen view.

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Reviewed By Louie Andre
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