Price

$6.67

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Slack REVIEW

Collaboration Software

20 user reviews
USER SATISFACTION 96%
OUR SCORE 9.3

What is Slack?

Slack is a messaging app that brings all your communication together in one place. It offers real-time messaging, archiving and search for modern teams. You can have all your team communication in one place, instantly searchable, available wherever you go.

Slack integrates with dozens of external services, and the app keeps adding more all the time. It offers built-in internal and external sharing options to ensure you can get and share files with anyone. The app has advanced search, filters and sorting that make it simple to get the right files. You can filter results by recent type, relevance or file type to find exactly what you need.

Slack offers fully native apps for iOS and Android to give you full functionality wherever you go. Another feature is read state synchronization: when you read something on your phone, your laptop will know about it and automatically mark those messages as read.

Overview of Slack Benefits

Generally, Slack is a messaging platform for teams that brings all communication together, creating a single unified archive accessible through powerful search. Modern teams benefit from a unified communication hub that collates all channels they are using, but also stores their conversations in robust databases to make them easily searchable and available at any moment. Whatever action the user is performing with it, he will get to complete it on an intuitive and easy-to-use dashboard, even in cases where he has no experience with similar products. The lack of training and complex installations, the same as cloud hosting make Slack a reasonable investment, particularly having in mind its flexible pricing scheme.

Slack is built around a channel format that allows you to quickly go from asynchronous to synchronous communication. When it matters, the real-time response cannot be undervalued, but Slack’s highly customizable notifications allow you to jump in and out when you’re needed. The centralized and searchable archive of messages is something that’s available not just to people on the team today, but the ones who start next week or next month or next year. Onboarding ramp up times are dramatically reduced. Other advanced features include creation of open communication channels, desktop and mobile messaging, internal and external sharing, flexible browsing, read-state synchronization, and many more.

The numerous integrations give companies another distinctive reason to choose Slack for their needs. The system will blend easily in every software ecosystem, as it works with Zendesk, MailChimp, GitHub, Google Drive, Dropbox, and all main social networks.

Overview of Slack Features

  • Built-in internal and external sharing option
  • Configurable notifications for desktop, mobile push and email
  • Create open channels
  • Desktop and mobile messaging, file sharing and notifications
  • Flexible file browsing
  • Flexible notifications
  • Integrates with dozens of services
  • Integrations with Google Docs and Dropbox
  • Mobile native
  • Native apps for iOS and Android
  • Powerful search and archiving
  • Read-state synchronization
  • Search conversations and individual messages
  • Search inside Word docs, Google Docs, Photoshop files, PDFs
  • Snippets: for capturing blocks of raw text, log files, code
  • Support for both Google and Apple emoji styles
  • Support for private groups and 1:1 direct messaging
  • Sync with desktop, iPhone/iPad or Android device
  • Two built-in native file types
  • Webhooks and an open API

What Problems Will Slack Solve?

When you switch to a centralized system for internal communication like Slack, you get an immediate benefit in the form of cross-team transparency. The tension between “I want to be kept in the loop, so please CC me” and “I get way too much email, so stop CCing me on everything” disappears.

By default, communication is public, and everyone can see what’s going on everywhere else. The need for status reports and daily stand-up meetings decreases. Now, marketing can see what challenges the sales team is facing, engineers get a glimpse of what designers are working on before it gets handed over, technical operations have insight into what’s in the customer support queue, etc.

Having a searchable history of the entire team’s communication dramatically accelerates the process of getting up to speed. Compared to your first day at an email-based organization, where you start with an empty inbox, with Slack you can scroll back over every decision, every discussion, every link, every file, and everything else.

In Slack, you can quickly pick up on subtle aspects of a company’s culture, the norms for communication, who knows the answers to what kinds of questions, and who really makes the decisions and the kind of soft knowledge that can take a long time to absorb without Slack.

Slack saves you tons of time associated with triaging emails and status update meetings. You are much more efficient and your throughput shoots through the roof.

Lastly, Slack is an easy and fun tool to use. Onboarding is intuitive and teams quickly adapt to the new model of real-time messaging which we are accustomed to in our personal lives.

Slack Position In Our Categories

Position of Slack in our main categories:

10

Slack is one of the top 10 Collaboration Software products

3

Slack is one of the top 3 Communications Software products

10

Slack is one of the top 10
Collaboration Software products

3

Slack is one of the top 3
Communications Software products


Slack is also listed in the following subcategories:

Category:Position:Category:Position:
Enterprise Social Networking Software#2 File Sharing & Document Management Software#1
Instant Messaging & Chat Software#1 Productivity Suite Software#2
Project Collaboration Software#4 VoIP Software#2
Category:Position:
Enterprise Social Networking Software#2
File Sharing & Document Management Software#1
Instant Messaging & Chat Software#1
Productivity Suite Software#2
Project Collaboration Software#4
VoIP Software#2

Every enterprise has its own characteristics, and may require a specific Collaboration Software solution that will be fit for their company size, type of clients and staff and even specific niche they deal with. We advise you don't count on getting an ideal services that will be suitable for every business regardless of their history is. It may be a good idea to read a few Slack reviews first and even then you should keep in mind what the solution is supposed to do for your company and your workers. Do you need an easy and straightforward app with just essential features? Will you actually use the complex functionalities needed by pros and big enterprises? Are there any specific tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable solution that will match your budget.

How Much Does Slack Cost?

Slack Pricing Plans:

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – $49-99 per user/month billed annualy

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Slack reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Slack. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

24

NEGATIVE SOCIAL MENTIONS

4

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

Slack User Reviews


Rod 2 weeks ago
Verified
user



Franklin 3 weeks ago
Verified
user



Clifton 4 weeks ago
Verified
user



Heather 1 month ago
Verified
user



Elaine 2 months ago
Verified
user


What are Slack pricing details?

Slack Pricing Plans:

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – $49-99 per user/month billed annualy

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support

What integrations are available for Slack?

Slack integrates messages from external systems used by teams (including services such as Twitter, Google Docs/Drive, Dropbox, Zendesk, GitHub, MailChimp and dozens more) to create one place where everything comes together with one search box across all these tools. A full list of integrations can be found on Slack’s website.

User reviews


User reviews in total: 20

18
2
0
0
0

Average Rating:

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The most favorable review

Rod

2 weeks ago


Pros:
The highlights of Slack are the flexibility in adding graphics and icons, the archive feature, and the ability to conduct private conversations with several people.

Cons:
This isn’t an issue with Slack, but since it is so easy to use that in my organization employees use it for social chats and conversations which means hundreds of messages are sometimes exchanged in an hour.

The least favorable review

Bertha

5 months ago


Pros:
With Slack we reduce the time for collecting information and interacting with our people. I love the simplicity of interaction with my co-workers and customers. We are able to communicate in real-time. It has great UI. There is an ability to announce milestones automatically, it has great search engine and you can easily find information from previous interactions. In addition, it has great mobile version.

Cons:
It can become overload with information and the team behind the Slack could improve the video quality as well.

Published 2 weeks ago
Verified
user
The highlights of Slack are the flexibility in adding graphics and icons, the archive feature, and the ability to conduct private conversations with several people.



What do you think about this review? Great Poor
Published 3 weeks ago
Verified
user
Slack offers a host of amazing features. It is great to be able to create separate channels for each group of people or team member. The app offers an amazing user...



What do you think about this review? Great Poor
Published 4 weeks ago
Verified
user
Slack offers a great user experience when communicating with large development teams. You can maintain history and backup of all conversations. Plus, you can integrate...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
This is complete instant collaboration tool. I like its file sharing feature. It works fantastic. It is simple, quick and everyone starts to use this tool even though...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Slack has a great layout. The application has a steady and smooth flow and the mobile app is an excellent addition. Another plus point is the wide range of integrations...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It has basic chat features, we are able to separate different subjects in channels and to add members and to chat about the work. I like that it allows us to share almost...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I like that this tool allows us to handle various channels so we can categorize the communication easily. I like the interface because it provides us with smooth...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Slack is easy to use and available on mobile phones too. It offers a great method to communicate with team members and share files. You can simply send files back and...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Slack is easy to use and comes with a range of useful features. It is easy to set up the system and integrate it with other apps like Heroku and GitHub. I can invite my...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Slack offers many advantages. You can pin vital items and easily reference past items, messages, etc. The app supports a lot of integrations such as with Google Docs,...



What do you think about this review? Great Poor

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