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User review of Slack

Good internal communication app for business

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I like that we can communicate in both channels and individual chats. The layout of Slack looks clean and comfortable. Also, it's great that we can pin important messages and quote a specific message to reply to.

What aspects are problematic or could work better?

One thing could be improved: i'd prefer a pop-out small window/box when I open an image from chats instead of a full-screen view.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

Collaboration

File Sharing
5
amazing

Platform

Mobile
5
amazing