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User review of Slack

Great communication tool for teams

- by Franklin

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Slack offers a host of amazing features. It is great to be able to create separate channels for each group of people or team member. The app offers an amazing user experience and is easy to use. It boasts an excellent design and you can effortlessly call out team members as needed.

What aspects are problematic or could work better?

There are rumors that it is not safe to upload confidential files and documents in Slack as the security is not that great and hackers can get access to these important files.

What specific problems in your company were solved by this product?

Slack is a wonderful replacement for internal email. Now, my inbox is not flooded with thousands of brief emails as we use Slack to communicate easily and quickly about all topics from project details to the venue for lunch.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Human Resources

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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