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User review of Slack

Great solution for communication

- by Bertha

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

With Slack we reduce the time for collecting information and interacting with our people. I love the simplicity of interaction with my co-workers and customers. We are able to communicate in real-time. It has great UI. There is an ability to announce milestones automatically, it has great search engine and you can easily find information from previous interactions. In addition, it has great mobile version.

What aspects are problematic or could work better?

It can become overload with information and the team behind the Slack could improve the video quality as well.

What specific problems in your company were solved by this product?

In the past we used combinations of other tools such as Gmail, Skype, WhatsApp and many other so we can easily communicate with each other. Thankfully we have found great solution for improving our interaction.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.