What are the best aspects of this product?
I love how simple the platform is. We used other message app but it was way more complicated and it didn’t meet our needs. With Slack the chat format is understandable and clear and it is great for business purposes. Lot of our co-workers prefer Slack over the other message tool. It is fast and it provides easy communication. We are able to set channels and to invite people for discussion.
What aspects are problematic or could work better?
Sometimes I don’t get notifications from Slack, but I believe this is an issue with my mobile phone. Also, we have experienced some failures with file sharing so we had to use Excel in order to pull the data into the chat instead of sending it as attachment.
What specific problems in your company were solved by this product?
This tool is flexible and easy to use, great for internal communication. We don’t have to use/send emails. All we have to do is to send short messages to the ones we want or to choose how they can be notified. The communication is fast and simple. It can be used by everyone.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?