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User review of Slack

I highly recommend this tool to everyone

- by Geneva

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love how simple the platform is. We used other message app but it was way more complicated and it didn’t meet our needs. With Slack the chat format is understandable and clear and it is great for business purposes. Lot of our co-workers prefer Slack over the other message tool. It is fast and it provides easy communication. We are able to set channels and to invite people for discussion.

What aspects are problematic or could work better?

Sometimes I don’t get notifications from Slack, but I believe this is an issue with my mobile phone. Also, we have experienced some failures with file sharing so we had to use Excel in order to pull the data into the chat instead of sending it as attachment.

What specific problems in your company were solved by this product?

This tool is flexible and easy to use, great for internal communication. We don’t have to use/send emails. All we have to do is to send short messages to the ones we want or to choose how they can be notified. The communication is fast and simple. It can be used by everyone.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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