What are the best aspects of this product?
Slack is easy to use and comes with a range of useful features. It is easy to set up the system and integrate it with other apps like Heroku and GitHub. I can invite my team members easily and customize my notifications to get useful alerts without getting bombarded with non-essential notifications. Other features I like are being able to favorite helpful comments, link to Commits/Pull Requests, and uploading and sharing screenshots.
What aspects are problematic or could work better?
I have no complaints whatsoever about Slack as it fulfills all that it promises. I highly recommend this app to all prospective users.
What specific problems in your company were solved by this product?
Slack has helped us to get rid of emails to communicate within our team. It keeps all our communication concise, organized, and searchable in a single location. I get notified about updates and changes to our codebase from Slack as it is integrated with a bunch of other platforms.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year