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User review of Slack

Offers a host of excellent features

- by Saul

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Slack is a cloud-hosted team collaboration software. You can use its API to integrate with other business systems. You can organize the chats in public and private channels, and send direct messages to your colleagues. Direct messages are necessary sometimes, though they may affect team collaboration. We use Slack API to create bots that assist us to complete routine activities.

What aspects are problematic or could work better?

The only glitch is the mobile app for Windows Phone starts slowly, but it is still a good app to use.

What specific problems in your company were solved by this product?

As mentioned earlier, we use Slack to create bots that assist us in completing routine activities. Monitoring scripts send messages to Slack channels and our bots reply according to the context. Our bots can also return informative messages and execute routines.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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