What are the best aspects of this product?
Slack is more than an IRC as it offers more user-friendly features. Many Bitcoin projects and companies use Slack for their employees which makes it easy for me to contact experts to get comments for my articles. Though some Slack channels have thousands of users they are still easy to use for effective communication on a specific project or topic.
What aspects are problematic or could work better?
The only minus point is it is difficult to switch between users on the web and the mobile app. This is easy to do on an app named Franz and I wish Slack emulates Franz’s example and adds the feature to enable easy switching between teams.
What specific problems in your company were solved by this product?
Slack is a great tool for me because I write articles on the Bitcoin industry and it enables me to contact Bitcoin experts easily for their views and quotes. I can contact them through direct messaging and also participate in discussions in general chat rooms. Slack is a more valuable source of information to me compared to other channels such as Feedly, Reddit, Twitter, etc.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Writing and Editing
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?