Slack is a wonderful tool for work-communication

What are the best aspects of this product?

This tool allows me to create multiple chat rooms and to add bots so I can enhance the workflow. I like that important and steaming-off conversations are in one place. We are able to communicate with each other and we always use its public channels, the team is able to share the progress info with others.

What aspects are problematic or could work better?

Sometimes it is not organized and it can be hard to see the conversation flow. It can be hard for someone who is not in the office and who wants to get updated conversations. Also, there are some issues with the search functions as well, it requires remembering some commands instead of using clicks.

What specific problems in your company were solved by this product?

It helps us to keep the communications in one place, to reduce the usage of mails. It helps us to improve the communication between developers and we are able to keep track of the platform we use whether it is Nagios, Jenins or other. I also like the plugins because they help us to enrich the communication to add weather info, polls, calendar events, reminders and many other.

Are you a current user of this product?

Yes