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User review of Slack

Slack is one of the best communication tools

- by Abraham

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Slack meets all our needs. It allows us to share files and to start new thread to discuss about. You are even able to use its integrations, to do something or to stop doing something. There are even automated SCRUM standups. I have to say that this tool is more than basic or ordinary chat software.

What aspects are problematic or could work better?

I don’t like that it has some limitations like number of members and this can be a problem when doing open-source projects. Additionally, I don’t like that Admins can read the private chats when using the paid plan. They need to think about the privacy.

What specific problems in your company were solved by this product?

We don’t have to use emails anymore, we can keep the conversations in channels and to provide context and traceability. We use integrations to automate everything that could be automated. It saves lot of time and we are able to focus more on our work.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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