User review
of Smartling
Smartling Review
-
by Halie
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE ok
3out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
The tool is directly connected to our site, making the translation process seamless and very dynamic. We are able to absorb the translated content during the testing phase.
What aspects are problematic or could work better?
I feel like most translators still depends a lot on files for translating contents so adding more features for file-based translation would be great. Also, it would be nice if users would be given more control on their content being managed offline via files like PowerPoint or Excel. I also have concerns with the SmartMatch feature. Sometimes, translated contents are pushed live even without our approval. It can be a problem especially when there are wrong translation.
What specific problems in your company were solved by this product?
I use this tool every working day to translate content that is pulled from the company's content management platform or comes directly from a website.
Are you a current user of this product?
No
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Apparel and Fashion
