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User review of Smartlook

SmartLook

- by Erik Dario

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

For me the best aspect is the heat map. The Heat Map rellly helped me to understand how my costumers interact with my website.

What aspects are problematic or could work better?

price

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enabled businesses to determine how users interact with their web pages or landing pages.

PRICING & COSTS

How long is your contract with the vendor?

1 month

FEATURE DETAILS

Variation Testing

Conversion Goal
3
ok
Percentage of Traffic
3
ok
Confidence Level
3
ok
Multivariant Testing
3
ok
Split URL Testing
3
ok

In-Page Analytics

Click Reporting
5
amazing
Heat Maps
5
amazing
Session Replays
5
amazing

Administration

Performance & Reliability
5
amazing
User, Role, and Access Management
3
ok
QA Testing
4
very good
API/Integrations
4
very good