What are the best aspects of this product?
Simple UX, Deliverability features, Reliable customer support.
Having used a lot of cold email tools, I can say that its really hard for a tool to be feature rich while being simple to use. Smartreach has surprisingly acheived them both.
What aspects are problematic or could work better?
Nothing in particular.
What features/services would you like to see in future versions of this product?
Smartreach needs to add few more features to make it into a sales engagement platform
What specific problems in your company were solved by this product?
We are using it in our outreach. We run multiple teams and around 45 people work with it seemlessly.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Health, Wellness and Fitness
Did your company use a different software before this one?
Yes
What software did you use before?
Reply.io, outreach.io, woodpecker.io
Why did you decide to change it?
Smartreach was a perfect fit to us giving our volume and organizational structure. It\'s not too heavy and is a nimble and efficient tool.
Are you satisfied with the change?
YES
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
Moderate
What is your total annual cost for using this product?
$30,000
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Yes. 25%
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