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User review of SmartReach.io

This tool nailed the cold email outreach ways.

- by Jessica Stewart

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Simple UX, Deliverability features, Reliable customer support.
Having used a lot of cold email tools, I can say that its really hard for a tool to be feature rich while being simple to use. Smartreach has surprisingly acheived them both.

What aspects are problematic or could work better?

Nothing in particular.

What features/services would you like to see in future versions of this product?

Smartreach needs to add few more features to make it into a sales engagement platform

What specific problems in your company were solved by this product?

We are using it in our outreach. We run multiple teams and around 45 people work with it seemlessly.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Reply.io, outreach.io, woodpecker.io

Why did you decide to change it?

Smartreach was a perfect fit to us giving our volume and organizational structure. It\'s not too heavy and is a nimble and efficient tool.

Are you satisfied with the change?

YES

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

Moderate

What is your total annual cost for using this product?

$30,000

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Yes. 25%

FEATURE DETAILS

Sales Automation

Trend Analysis
5
amazing
Historical Data with Drill Down
5
amazing
Sales Pipeline Visibility
5
amazing
Centralized Database for Customer Information
5
amazing
Powerful Search Functions
5
amazing
Integrations/APIs
5
amazing
Lead Contact
5
amazing
Insight Tracking
5
amazing
Lead Tracking
5
amazing