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User review of Smartsheet

I highly recommend this tool because it is highly flexible and it is great for planning complex projects

- by Mike

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like how simple and flexible this tool is, the UI has all the great segments form Microsoft but it doesn’t offer too many menu options that are mostly unnecessary. We can easily save and retrieve templates for various projects and the Gantt chart is visible to it allows to schedule and to complete the projects so we can present them to the stakeholders.

What aspects are problematic or could work better?

The UI sometimes is slow and unresponsive. Also, they could make the printing of Gantt charts more intuitive so we don’t have to end up with 20 pages printouts because the system wasn’t well coordinated.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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