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User review of Smartsheet

Very intuitive and powerful tool for every project manager

- by Elaine

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I use SmartSheet to manage a development project for my clients, I’m allowed to add development tasks, milestones and projected timelines, and then I can share read-only version with my clients. There are many ways to review the shared version: sreadsheet view, gant chart chart view and calendar view. Smartsheet facilitates include images and attached files. All stakeholeders, users and developers are allowed to participate in the virtual discussions. This app provides you with color formatting option, so you can see items that are behind the schedule or at risk. Also, the export feature allows to export project plan or data from SmartSheet to Excel. The good thing is that creators are able to invite unlimited number of collaborators.

What aspects are problematic or could work better?

It would be great if there was a more intuitive method to set the hierarchical tasks and setting time between tasks. And, more intuitive way to increase hours to parent rows. If you are not careful when you add entries it can be very frustrated.

What specific problems in your company were solved by this product?

Thanks to SmartSheet I am allowed to present ‘live’ project plan to my clients. The plan is updated daily and they can login and view the read-only version of the plan.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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