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User review of Smartsupp

Real-time chat with current and potential customers!

- by Royce

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

This is an essential tool if you want to build a relationship with your existing customers and a good impression on potential customers. It can easily be accessed by any of our team so we can immediately respond to their inquiries.

What aspects are problematic or could work better?

The free features are working out great but I hope they would add more space for automated phrases.

What specific problems in your company were solved by this product?

The app has helped us analyze the behavior of our clients when they visit our site. This way we can easily strategize our next marketing moves.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.