This is the best among the live chat tools we have tried

What are the best aspects of this product?

I find Smartsupp to be an easy-to-navigate and user-friendly live chat tool. Even our customers share the same sentiments.

What aspects are problematic or could work better?

We have used several live chat applications over the years and Smartsupp is the one we decided to stick with. So far, there is nothing we do not like about it.

What specific problems in your company were solved by this product?

Smartsupp has helped us maintain an open line of communication with customers even when no agent is online because they can simply leave their messages and contact details.

Are you a current user of this product?

Yes