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User review of Smith.ai

Smith.ai has solved our site chat needs and delivered 50+ new client leads each month!

- by Neal Cornett

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The Smith.ai interface is easy to customize and setting up the Q/As for the service is a breeze.

What aspects are problematic or could work better?

It is not easy to white label the service.

What features/services would you like to see in future versions of this product?

Make it easier to manage the pop-up delay timing.

What specific problems in your company were solved by this product?

We solved our FAQ interruptions for calls during the day and discovered prospective clients are happy to engage during evening/weekend hours to help drive new client sign-ups.

Are you a current user of this product?

Yes

Vendor Reply

Here’s how the company that owns Smith.ai replied to this user review:

Thank you very much for your review, Neal! We're glad to hear our solution helped solve your FAQ interruptions.


No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.