What are the best aspects of this product?
The Smith.ai interface is easy to customize and setting up the Q/As for the service is a breeze.
What aspects are problematic or could work better?
It is not easy to white label the service.
What features/services would you like to see in future versions of this product?
Make it easier to manage the pop-up delay timing.
What specific problems in your company were solved by this product?
We solved our FAQ interruptions for calls during the day and discovered prospective clients are happy to engage during evening/weekend hours to help drive new client sign-ups.
Are you a current user of this product?
Yes
Thank you very much for your review, Neal! We're glad to hear our solution helped solve your FAQ interruptions.
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