Very satisfied with Smith.ai

What are the best aspects of this product?

Friendly receptionists who screen calls and send messages to my inbox. Great customer service whenever I email.

What aspects are problematic or could work better?

I would like an online dashboard where I could review my settings easily or an app. Otherwise it is great. I just email them right now and they do whatever I need which is honestly even easier.

What features/services would you like to see in future versions of this product?

An online dashboard or app for management on the go.

What specific problems in your company were solved by this product?

I now have a friendly voice answer every call and take a message. This helps reduce interruptions at my law firm, and results in more client bookings and satisfaction. I hear many attorneys complain about their call answering services, but Smith.ai has been wonderful for me and I hear many other lawyers say the same.

Are you a current user of this product?

Yes