An easy to use tool for live chat that provides all functionalities

What are the best aspects of this product?

SnapEngage offers great ease of use for us and it is a very efficient web client that gives easy access to all the important functionalities.

What aspects are problematic or could work better?

Intro texts can't be customized; there should be more options for such. Allso, it cannot be started manually, which is a drawback.

What specific problems in your company were solved by this product?

I use it for live chat.

Are you a current user of this product?

Yes