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User review of Salesforce Social Studio

Perfect tool for scheduling contents

- by Lyle

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like the weekly calendar because it shows me all published posts and it allows me to schedule future posts. The drag-and-drop feature is great and easy and highly useful for rescheduling posts. The team behind this product constantly releases new features so we can have better experience with this product.

What aspects are problematic or could work better?

It can be buggy sometimes and the tracking tool for monitoring posts needs some improvements.

What specific problems in your company were solved by this product?

It helps us when it comes to planning content for social media, to manage our dashboard, to assign tasks and improve our collaborations. We can track the satisfaction of our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.