Price

$1,000

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Social Studio REVIEW

Social Media Monitoring Software

15 user reviews
USER SATISFACTION 98%
OUR SCORE 8.9

What is Social Studio?

Social Studio is a product under the Salesforce Marketing Cloud that deals with offering effective social media marketing solutions. In particular, it helps businesses tap into the power of social media in its marketing, customer service, and sales organizations.

Social Studio harnesses social conversations that enables businesses to listen, analyze, publish, and engage with customers on a personal level, which helps improve overall interaction, as well as better returns for the company as well. On top of that, the system is priced by quote, and you get a price specifically tailored to your business needs and requirement. So far, the system integrates with Salesforce.

Overview of Social Studio Benefits

Social Studio enables global collaboration, letting you organize teams quickly and easily around campaigns, events, and regions on the right social platforms. One solution gives you flexible content collaboration, creation, and social publishing.

Social Studio also offers a module called Analyze which provides pre-built reporting and dashboard templates for social listening use cases and provide consumer intelligence. You can also navigate through workflows quickly and easily as you connect to your customers more. Thanks to Social Studio, you will understand what customers think of you, and whether there is something they would like to see in your industry. It is exactly thanks to this priceless information that you’ll stay in control of trends and opportunities, and will be able to fill any operational gap users were discussing, and you weren’t aware of.

You can also create and share content in advance over social media, as well as amplify your content for greater customer engagement. Its built-in reporting tools allow you to track the progress of your social media engagements. Other key features include: global collaboration, ROI tracking, analytics module, content calendar, and quick workflow management.

Overview of Social Studio Features

  • Global collaboration
  • Quick workflow management
  • Analyze module
  • Content calendar
  • Track ROI

Social Studio Position In Our Categories

Position of Social Studio in our main categories:

200

Social Studio is one of the top 200 Marketing Software products

10

Social Studio is one of the 10 Social Media Management Software products

200

Social Studio is one of the 200
Marketing Software products

10

Social Studio is one of the 10
Social Media Management Software products


Social Studio is also listed in the following subcategories:

Category:Position:Category:Position:
Campaign Management Software#16 Content Marketing Software#9
Demand Generation Software#12 Email Marketing Software#15
Marketing Automation Software#21 Search Marketing Software#16
Social Media Monitoring Software#9
Category:Position:
Campaign Management Software#16
Content Marketing Software#9
Demand Generation Software#12
Email Marketing Software#15
Marketing Automation Software#21
Search Marketing Software#16
Social Media Monitoring Software#9

It's essential to keep in mind that hardly any service in the Campaign Management Software category is going to be an ideal solution able to meet all the needs of different company types, sizes and industries. It may be a good idea to read a few Social Studio reviews first as certain solutions can excel only in a really small set of applications or be created with a very specific industry in mind. Others may work with a goal of being easy and intuitive and consequently lack complex elements welcomed by more experienced users. There are also software that support a broad group of customers and give you a rich feature toolbox, however that in most cases comes at a more significant price of such a service. Be certain that you're aware of your requirements so that you choose a service that offers specifically the features you look for.

How Much Does Social Studio Cost?

Social Studio Pricing Plans:

Social Studio pricing starts at $1,000/month. The app is designed to boost social media marketing. It comes with:

  • Social listening and analysis
  • Content marketing
  • Community engagement and social care

User Satisfaction

We realize that when you make a decision to buy Social Media Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Social Studio reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Social Studio. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

130

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are Social Studio pricing details?

Social Studio Pricing Plans:

Social Studio pricing starts at $1,000/month. The app is designed to boost social media marketing. It comes with:

  • Social listening and analysis
  • Content marketing
  • Community engagement and social care

What integrations are available for Social Studio?

Social Studio integrates with Salesforce.

User reviews


User reviews in total: 15

7
8
0
0
0

Average Rating:

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The most favorable review

Sadie

2 months ago


Pros: Social Studio helps us to manage our multiple business units with multiple social accounts from one place. The smoothly integration with other platforms within the iOS app is very powerful thing, especially integration with Radian6 Topic Profile. The setup for workflow is intuitive and very effective for our team management, everyone can post to several accounts. I’d like to say that the ability to include stock photo accounts to Social Studio accounts is very practical.

Cons: I have some minor dislikes. Social data gathered doesn’t integrate with any other database within the Salesforce Marketing Cloud. Also, the links posted from app don’t match with the links in production during the scheduling process. I have to say that Social Studio is more expensive than its competitors. They need to improve their customer data gathering.

The least favorable review

Ray

1 month ago


Pros: With Social Studio we can easily create Salesforce Service Cloud in most easiest way. Also, this tool allows us to keep track of various social channels at the same time.

Cons: The functionality of publishing posts on Facebook needs some improvements. Also, the update of the app on my mobile is not same as the update on my desktop. Facebook feed has some issues, the feed is not updated in 3 days and we are not sure when they will fix the issue and this means that we cannot send contents from Facebook to Service Cloud.

Published 1 month ago
Verified
user
With Social Studio we can easily create Salesforce Service Cloud in most easiest way. Also, this tool allows us to keep track of various social channels at the same time....



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
Social Studio is a leading social tool. We managed to implement the platform on more than 30 languages over the world. We covered up the setup and trainings with various...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
We implemented this platform on 30+ languages over the world. We covered up the set up and trainings with lot of consultants and partners. The software is easy to use and...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Social Studio helps us to manage our multiple business units with multiple social accounts from one place. The smoothly integration with other platforms within the iOS...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
You don’t have to worry about using social studio, the platform is easy to use and you can learn to use the platform quickly and easily. This platform provides you with...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Social Studio allows you to create Salesforce Service Cloud case with only one button. Also, you can monitor various social channels at the same time.



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I like the weekly calendar because it shows me all published posts and it allows me to schedule future...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Social studio platform is easy to use and you can learn it quickly and easily. The tool offers analytics and there is no need to search on Radian6 for listing data. It...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I can see weekly calendar of all posts that are published and the ability to schedule future posts for publishing. Also, the drag and drop feature is extremely easy and...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I love how simple and yet effective this product is. I love its offers, its features are simple yet detailed. I must say that their support service is great and really...



What do you think about this review? Great Poor

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