Price

$1,000

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Social Studio REVIEW

Social Media Monitoring Software

15 user reviews
USER SATISFACTION 98%
OUR SCORE 8.9

What is Social Studio?

Social Studio is a product under the Salesforce Marketing Cloud that deals with offering effective social media marketing solutions. In particular, it helps businesses tap into the power of social media in its marketing, customer service, and sales organizations.

Social Studio harnesses social conversations that enables businesses to listen, analyze, publish, and engage with customers on a personal level, which helps improve overall interaction, as well as better returns for the company as well. On top of that, the system is priced by quote, and you get a price specifically tailored to your business needs and requirement. So far, the system integrates with Salesforce.

Overview of Social Studio Benefits

Social Studio enables global collaboration, letting you organize teams quickly and easily around campaigns, events, and regions on the right social platforms. One solution gives you flexible content collaboration, creation, and social publishing.

Social Studio also offers a module called Analyze which provides pre-built reporting and dashboard templates for social listening use cases and provide consumer intelligence. You can also navigate through workflows quickly and easily as you connect to your customers more. Thanks to Social Studio, you will understand what customers think of you, and whether there is something they would like to see in your industry. It is exactly thanks to this priceless information that you’ll stay in control of trends and opportunities, and will be able to fill any operational gap users were discussing, and you weren’t aware of.

You can also create and share content in advance over social media, as well as amplify your content for greater customer engagement. Its built-in reporting tools allow you to track the progress of your social media engagements. Other key features include: global collaboration, ROI tracking, analytics module, content calendar, and quick workflow management.

Overview of Social Studio Features

  • Global collaboration
  • Quick workflow management
  • Analyze module
  • Content calendar
  • Track ROI

Social Studio Position In Our Categories

Position of Social Studio in our main categories:

50

Social Studio is one of the top 50 Marketing Software products

5

Social Studio is one of the top 5 Social Media Management Software products

50

Social Studio is one of the top 50
Marketing Software products

5

Social Studio is one of the top 5
Social Media Management Software products


Social Studio is also listed in the following subcategories:

Category:Position:Category:Position:
Campaign Management Software#15 Content Marketing Software#9
Demand Generation Software#11 Email Marketing Software#14
Marketing Automation Software#21 Search Marketing Software#16
Social Media Monitoring Software#7
Category:Position:
Campaign Management Software#15
Content Marketing Software#9
Demand Generation Software#11
Email Marketing Software#14
Marketing Automation Software#21
Search Marketing Software#16
Social Media Monitoring Software#7

Each company has different wants and needs a system that can be personalized for their size, kind of staff members and customers, and the particular industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you search a software product, first be sure what you want it for. Read some Social Studio reviews and ask yourself do you need basic tools or do you want complex features? Are there any industry-specific features that you are seeking? Obtain the answers to these questions to assist your search. There are plenty of aspects that you need to reflect on and these include your budget, particular business needs, your company size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the system that presents all that you need to boost your organization effectiveness and productivity.

How Much Does Social Studio Cost?

Social Studio Pricing Plans:

Social Studio pricing starts at $1,000/month. The app is designed to boost social media marketing. It comes with:

  • Social listening and analysis
  • Content marketing
  • Community engagement and social care

User Satisfaction

We realize that when you make a decision to buy Social Media Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Social Studio reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Social Studio. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

130

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

What are Social Studio pricing details?

Social Studio Pricing Plans:

Social Studio pricing starts at $1,000/month. The app is designed to boost social media marketing. It comes with:

  • Social listening and analysis
  • Content marketing
  • Community engagement and social care

What integrations are available for Social Studio?

Social Studio integrates with Salesforce.

User reviews


User reviews in total: 15

7
8
0
0
0

Average Rating:

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The most favorable review

Muriel S.

2 months ago


Pros:
The product is easy to set up and it has great dynamic feeds and the design is simple and clear. It can be used by everyone. It has various tools that help you to achieve great experience with social network connections. It will provide you great team work.

Cons:
When it comes to loading feeds it takes some time and I have run into some tech issues. Also, they could expand the analytics tool. Sometimes it happens when clicking one button the program does something else.

The least favorable review

Amy V.

2 months ago


Pros:
We implemented this platform on 30+ languages over the world. We covered up the set up and trainings with lot of consultants and partners. The software is easy to use and it is not complex as others. It is great tool for interacting with our clients and for managing social responses. I like that this program is part of Salesforce.

Cons:
We cannot include specific details and complex listening contents, and we cannot even cover all Chinese social networks when it comes to responding.

Published 2 months ago
Verified
user
We implemented this platform on 30+ languages over the world. We covered up the set up and trainings with lot of consultants and partners. The software is easy to use and...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
With Social Studio we can easily create Salesforce Service Cloud in most easiest way. Also, this tool allows us to keep track of various social channels at the same time....



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
The product is easy to set up and it has great dynamic feeds and the design is simple and clear. It can be used by everyone. It has various tools that help you to achieve...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
The product is well-organized with clean and clear interface. It offers great set of features and integrations. There is no need to build dashboards from the start and to...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I like the weekly calendar because it shows me all published posts and it allows me to schedule future...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Social studio platform is easy to use and you can learn it quickly and easily. The tool offers analytics and there is no need to search on Radian6 for listing data. It...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
Social Studio helps us to manage our multiple business units with multiple social accounts from one place. The smoothly integration with other platforms within the iOS...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
I love how simple and yet effective this product is. I love its offers, its features are simple yet detailed. I must say that their support service is great and really...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
Complete feature set for Analytics, Customer Engagement, and Publishing with advanced interface. Everyone can learn how to use, publish and engage its customers via...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Social Studio is a leading social tool. We managed to implement the platform on more than 30 languages over the world. We covered up the setup and trainings with various...



What do you think about this review? Great Poor

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