The Social Studio software has great form of analytics

What are the best aspects of this product?

The product is easy to set up and it has great dynamic feeds and the design is simple and clear. It can be used by everyone. It has various tools that help you to achieve great experience with social network connections. It will provide you great team work.

What aspects are problematic or could work better?

When it comes to loading feeds it takes some time and I have run into some tech issues. Also, they could expand the analytics tool. Sometimes it happens when clicking one button the program does something else.

What specific problems in your company were solved by this product?

It helps us to create more measurable and professional customer service, to get feedback from our customers and to start conversation with our clients.

Are you a current user of this product?

Yes