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User review of SoGoSurvey

A simple tool for creating simple surveys.

- by Maverick

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

SoGoSurvey makes creating and conducting survey seem like a breeze. It’s also great for the evaluation of the survey results as the reports are easily customizable.

What aspects are problematic or could work better?

We only send a few surveys in a year, but I do have a few suggestions on how to improve this program. For one, it might be better if the developers would make this tool more user-friendly. Right now, it can be a little hard to dig through the data. If it’s possible, more thorough training should also be conducted. Sending out anonymous surveys might also be a good addition to the list of features.

What specific problems in your company were solved by this product?

This program has allowed us to gain insight from our clients. With it, we’ve been able to improve our operations and offer better services.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.