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SoGoSurvey Review

SoGoSurvey
Our score: 9.2 User satisfaction: 100%

What is SoGoSurvey?

SoGoSurvey offers a secure and comprehensive customer experience, online survey, employee engagement, and quiz platform. Built for a wide range of industries — from enterprises and financial services to government organizations — it helps collect customer feedback and conduct employee engagement surveys. It comes with robust and powerful quiz maker and survey tools, providing businesses with a sophisticated research and experience solution.

With a drag-and-drop interface, SoGoSurvey allows you to easily create and distribute powerful surveys. It has complete survey design tools, pre-built templates, and question models that you can use to build meaningful surveys. Plus, an online quiz maker tool helps you measure the knowledge, comprehension, and perception of your respondents.

Moreover, SoGoSurvey has a customer management system that allows you to scale your customer experience capabilities. An advanced CX tool lets you craft compelling customer experience surveys, anticipate potential risks based on previous customer experiences,  and distribute data to the right departments.

SoGoCX is SoGoSurvey’s comprehensive customer experience platform that is designed to help companies identify pain points that could adversely affect customer experience and, ultimately, revenues.

The software also works perfectly with third-party applications. Integrations with Salesforce, Zapier, Asana, and more help you deliver data faster and generate more meaningful results.

Lastly, SoGoSurvey offers different pricing plans depending on your needs. Various plans are available depending on which features and which tool you need among its four products: Survey Tool, Quiz Tool, Customer Experience, and Employee Experience.

Overview of SoGoSurvey Benefits

Advanced CX Tools

SoGoSurvey offers multi-channel feedback across the customer journey so you can provide consistent and individually-tailored responses in all touchpoints. Through integrations, you can also easily centralize operational and CX data to give you insights on the best strategies and actions to take. The software also comes with a smart Net Promoter Score (NPS) to help you identify and prioritize at-risk customers.

Analyze Employee Data

Another nifty feature of the platform is its employee experience management system, which lets you foster a better workplace and improve employee retention. SoGoSurvey EX opens a strong communication channel between management and employees with its employee surveys, assessments, real-time behavior trends, and data-rich employee experience reports.

Create Powerful Surveys

To create meaningful surveys, the application lets you choose from a variety of question types like image choice, symbol rating scale, matrix grid, and NPS questions. Text Box questions allow participants to answer questions in their own language, balancing qualitative and quantitative data from your surveys. SoGoSurvey provides numerous templates and questions for all your survey requirements. You can also optimize your surveys so that participants can access them from any device and increase response rates.

Smart Question Creation

When you create surveys with the tool, it makes sure that you ask the right questions at the right time by pre-populating your surveys with questions that remain hidden until they are needed to be asked. This is further complemented by a feature that lets you create matrix grid questions.

Ease-of-Use

The software is widely known for its ease-of-use. With its drag-and-drop tools and pre-built templates, survey creation is made simpler and faster. You don’t need to have extensive knowledge of Javascript or coding skills to create your own surveys and quizzes. It comes with a survey template bank to accelerate the survey creation process. In addition, you can incorporate your own style and add your logo to your survey forms.

Data Security

The vendor puts emphasis on the safety of your survey data with its top-of-the-line security technologies. Each element of the software is protected by the vendor’s Tier-3 data centers, internal and external audits, detailed protocols and continuous training. This way, you can rest assured that all critical information is safe from prying eyes.

Overview of SoGoSurvey Features

  • Unlimited survey creation
  • Basic and advanced question types
  • Add and edit your own logo
  • Custom messages
  • Survey templates
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready to export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance with BAA

What Problems Will SoGoSurvey Solve?

Problem #1: Complicated Data Gathering

Solution: The software offers survey-as-a-platform features through an integrated system that is not only easy-to-use but also effectively handles complex data collection. Since you can gather survey information online, you can work on your surveys anytime, anywhere.

Problem #2: Cumbersome Survey Creation

Solution: SoGoSurvey is designed for ease-of-use and it delivers on this promise by automating the most complex of survey processes. With the platform, just about every aspect of a survey is automated with a single mouse click. From formulating questions to grading them, to assigning scores. The system does them all for you.

Problem #3: Data Breach and Loss

Solution: Security in SogoSurvey is ironclad as it ensures that all critical survey information is securely stored. The vendor keeps all your information in Class IV data centers that use only the latest firewalls and are SOC2, SOC3, SSAE 16, SAS 70, PCI DDS and HIPAA compliant while guaranteeing 99.99% uptime. In-house data center operations are protected 24/7/365 by 6-level security. The system likewise uses two-factor authentication and even lets you set password expiration.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

SoGoSurvey Position In Our Categories

Bearing in mind companies have particular business-related needs, it is only rational they abstain from preferring an all-encompassing, ”best” software system. Having said that, it is hard to try to stumble on such an app even among well-known software systems. The clever step to undertake can be to list the varied vital factors that merit consideration including essential features, budget, technical skill competence of staff members, business size, etc. The second step is, you must follow through your product research comprehensively. Browse through some of these SoGoSurvey analyses and check out each of the applications in your shortlist in detail. Such well-rounded product investigation ascertain you avoid ill-fitting applications and subscribe to the system that delivers all the aspects your company requires to realize efficiency.

Position of SoGoSurvey in our main categories:

TOP 10

SoGoSurvey is one of the top 10 HR Software products

TOP 3

SoGoSurvey is one of the 3 Survey Software products

SoGoSurvey is also listed in the following subcategories:

There are trendy and widely used solutions in each software category. But are they essentially the best fit for your company’s unique wants? A market-leading software product may have thousands of subscribers, but does it offer what you need? For this reason, do not blindly spend on popular systems. Read at least a few SoGoSurvey Survey Software reviews and consider the elements that you desire in the software such as the price, main features, available integrations etc. Then, shortlist a few apps that fit your needs. Check out the free trials of these apps, read online opinions, get explanations from the maker, and do your research meticulously. This in-depth groundwork is sure to aid you select the finest software solution for your company’s specific needs.

How Much Does SoGoSurvey Cost?

SoGoSurvey Pricing Plans:

Free Trial

Survey Tool - Basic

Free

Survey Tool - Plus

$299/year

Survey Tool - Pro

$199/month or $788/year

Survey Tool - Premium

$299/month or $1,118/year

Survey Tool - Enterprise

Contact vendor

Quiz Tool - Pro

included in survey tool

Quiz Tool - Premium

included in survey tool

Quiz Tool - Enterprise

Contact vendor

Customer Experience

Contact vendor

Employee Experience

Contact vendor

SoGoSurvey has a variety of pricing plans that you can choose from. Here are the details:

Survey Tool

Basic – Free

  • Basic features
  • Unlimited survey creation
  • 200 responses per year

Plus – $299 per year

  • Basic features
  • All basic and advanced question types
  • Add your own survey logo
  • Edit logo within platform
  • Show custom thank you message
  • Copy survey
  • Simple skip logic
  • Export data to Excel

Pro – $199 per month or $788 per year

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)

Premium – $299 per month or $1,118 per year

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Quiz Tool

Pro – included with survey tool

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of quizzes themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Quizzes with custom feedback
  • Data exports (CSV, Word, PPT, XLS)

Premium – included with survey tool

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous quizzes
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual quizzes
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Customer Experience – Contact vendor

Employee Experience – Contact vendor

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 0

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SoGoSurvey reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SoGoSurvey. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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SoGoSurvey Comparisons

SoGoSurvey user reviews

Easy to understand and use.

Read full review >
Omari
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.11.2019 Company Size: 1-10 Employees Industry: Internet

The best in the market–packed with features but not too expensive.

Read full review >
Kaycee
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.11.2019 Company Size: More than 100 Employees Industry: N/A

Spot on the customer support team.

Read full review >
Zella
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 08.11.2019 Company Size: More than 100 Employees Industry: N/A

SoGo has everything you need in a survey tool!

Read full review >
Fidel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.10.2019 Company Size: 1-10 Employees Industry: Education Management

Makes survey compilation a breeze.

Read full review >
Jensen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Education Management

What are SoGoSurvey pricing details?

SoGoSurvey Pricing Plans:

Free Trial

Survey Tool - Basic

Free

Survey Tool - Plus

$299/year

Survey Tool - Pro

$199/month or $788/year

Survey Tool - Premium

$299/month or $1,118/year

Survey Tool - Enterprise

Contact vendor

Quiz Tool - Pro

included in survey tool

Quiz Tool - Premium

included in survey tool

Quiz Tool - Enterprise

Contact vendor

Customer Experience

Contact vendor

Employee Experience

Contact vendor

SoGoSurvey has a variety of pricing plans that you can choose from. Here are the details:

Survey Tool

Basic – Free

  • Basic features
  • Unlimited survey creation
  • 200 responses per year

Plus – $299 per year

  • Basic features
  • All basic and advanced question types
  • Add your own survey logo
  • Edit logo within platform
  • Show custom thank you message
  • Copy survey
  • Simple skip logic
  • Export data to Excel

Pro – $199 per month or $788 per year

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)

Premium – $299 per month or $1,118 per year

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Quiz Tool

Pro – included with survey tool

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of quizzes themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Quizzes with custom feedback
  • Data exports (CSV, Word, PPT, XLS)

Premium – included with survey tool

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous quizzes
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual quizzes
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Customer Experience – Contact vendor

Employee Experience – Contact vendor

What integrations are available for SoGoSurvey?

SoGoSurvey integrates seamlessly with the following third-party applications:

  • Salesforce
  • Asana
  • Zapier
  • Zendesk
  • Basecamp
  • Google Analytics
  • Trello
  • Gmail
  • Slack
  • HubSpot CRM
  • Infusionsoft
  • ClickSend

SoGoSurvey average rating:

Average score
4.8/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Suzie

PROS: What I was searching for was a software where I can post multiple types of questions in less time. I’m doing some researches on strategic alliance, and this kind of software is extremely helpful for me. I have found that SoGo Surveys is much better than SurveyMoney and Qualtrics. Price is affordable and it has great features for the same price. I am very satisfied of the quality of the questions.

CONS: I don’t have dislikes, I love how this software works and its price.

Reviewed 2 years ago

Read full review >

The least favorable review

Jensen

PROS: First things first, I love how quick and easy it is to craft a survey. SoGo also allows me to “test out” the survey just to check the responsiveness and to see the outcome of the survey for myself. In terms of collating the responses of the respondents and collating them into a database, SoGo makes it easy for the survey conductor too. There is a general fluid movement of surveys from creating to reporting.

CONS: I find it quite frustrating whenever I need to jump between pages to move questions around. SoGo does not seem to support this action. Not all functionalities are within reach—one would have to dig through all the buttons just to find what he/she is looking for. The response rates are not easily accessible too.

Reviewed 6 months ago

Read full review >

More reviews from 17 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy to understand and use.

Read full review >
Omari
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.11.2019 Company Size: 1-10 Employees Industry: Internet

PROS: To be honest, I don’t have much time to go through hours of training just to understand a tool. This is why I love that SoGo has made it easy to jump right ahead and use its features. With it, I’ve been able to respond promptly to my clients and give them their scores right away.

CONS: I’m not sure if I have to upgrade my account for more customized response options, but it would be nice to have access to more of those.

What do you think about this review? Great Poor

The best in the market–packed with features but not too expensive.

Read full review >
Kaycee
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: After thoroughly going through the available survey tools in the market, we have identified SoGO as the one that provides us with the most value for our money. Packed with features—from allowing you to create branded and beautifully designed surveys to helping you extract reports—SoGo is now our go-to tool. I also love how responsive their final outputs are. We have noticed that the surveys translate well on mobile view.

CONS: SoGo doesn’t integrate well into Outlook’s database. We tried to import our list from this source, but it didn’t end well.

What do you think about this review? Great Poor

Spot on the customer support team.

Read full review >
Zella
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 08.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Out of all the survey tools available in the market, we chose SoGo because it offers the most features at practically the same price as its competitors. We need to have control over the surveys we send out, and SoGo delivers on this. It has yet to fail us in terms of getting our surveys delivered via email. It is this level of reliability that we look for because we send out surveys regularly.

CONS: It’s a little hard to ramp up the reports because some of the control functionalities are not easily accessible. One would have to dig through the dashboard controls to find what they are looking for. But it is worth noting that whenever we come to a standstill, the customer reps are always spot on in their response.

What do you think about this review? Great Poor

SoGo has everything you need in a survey tool!

Read full review >
Fidel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.10.2019 Company Size: 1-10 Employees Industry: Education Management

PROS: SoGo is the complete package when it comes to creating and conducting surveys. Not only does it help you craft the right questions that you want to ask your participants, but it also allows you to dress up your survey according to your company’s branding. The reports are quite easy to generate and you can even categorize your participants’ answers in any way you want. On top of all this, its operations are backed by a competent support team.

CONS: The font properties of the surveys could still be improved. We sometimes run surveys on older demographics and they have a hard time reading the questions. More training on how to fully utilize this tool would also be appreciated.

What do you think about this review? Great Poor

Makes survey compilation a breeze.

Read full review >
Jensen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Education Management

PROS: First things first, I love how quick and easy it is to craft a survey. SoGo also allows me to “test out” the survey just to check the responsiveness and to see the outcome of the survey for myself. In terms of collating the responses of the respondents and collating them into a database, SoGo makes it easy for the survey conductor too. There is a general fluid movement of surveys from creating to reporting.

CONS: I find it quite frustrating whenever I need to jump between pages to move questions around. SoGo does not seem to support this action. Not all functionalities are within reach—one would have to dig through all the buttons just to find what he/she is looking for. The response rates are not easily accessible too.

What do you think about this review? Great Poor

Powerful survey tool

Read full review >
Rose
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Construction

PROS: The product is user-friendly and those new features makes the platform more eye-catching, reports and presentations look more professional. When I was doing some research I needed SPSS integration and they helped me to get this integration (although this integration was on the enterprise level). I was really amazed how much businesses, university graduates and researches are using the SoGoSurvey. I have used other tools for building surveys but they are not even close to SoGo.

CONS: I don’t have any dislikes by now.

What do you think about this review? Great Poor

Gives you control, especially on the reporting.

Read full review >
Nickolas
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: One thing that I salute SoGo for is its ability to hand over the control to its users when it comes to extracting and organizing reports. With this feature, I have been able to present the data in a way that is digestible and actionable. We have also been able to properly segment our participants without much effort on our part. This has made our surveys more relevant to our participants, thus improving the response rates. Overall, SoGo is a great tool to work with. We have tried out other surveys in the market, and this is the one that has impressed us. They offer competent support too.

CONS: We have a few databases that it does not readily sync with.

What do you think about this review? Great Poor

I have used this tool for my project on American Sign language

Read full review >
Preston
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: More than 100 Employees Industry: Higher Education

PROS: SoGo Survey has helped me with my doctoral research project. My project was about American Sign Language, and this tool allowed me to collect all the data by using both questions and answers. It really meets all my needs, because allows me to measure the grammaticality of specific sentence by asking native signers all over the US. The feature that I like most is the flexibility of the survey that allows me to embed multimedia files with videos and images within the questions and answers. Survey design tool is extremely intuitive and provides previews for every type of answer and video tutorials. I have to say that this product offers 24/7 support.

CONS: I haven’t found anything that I might dislike about the software, not even in terms of functionality, design, pricing.

What do you think about this review? Great Poor

Excellent survey tool backed by a great support team!

Read full review >
Agnes
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Internet

PROS: I love how intuitive this tool is! One can easily create surveys by simply dragging and dropping templated cells into the working document. Other than this, we’ve been able to glean clear insights about our company through the surveys. To top it all off, they have a great team of customer support too!

CONS: Nothing too major. I just think that the app still has a lot of room for improvement. Offline surveys should be better supported as well.

What do you think about this review? Great Poor

Makes it easy to reach out to participants worldwide.

Read full review >
Elias
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: Industry: Government Relations

PROS: This is one of the few tools in the market that you can rely on. It allows you to easily conduct surveys without the need for long hours of training. Obtaining results and evaluating them is not so hard too. In the rare chances that I do come across difficulties, their support team is always willing and ready to help me out. It is this rare combination of great support and a robust tool that makes SoGo all the more impressive.

CONS: I haven’t come across any issues with this tool. I am 100% satisfied.

What do you think about this review? Great Poor

No issues so far.

Read full review >
Santa
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: We considered other survey tools, but SoGo was the one who stood out for us. One thing that I like about it is that it was built with every type of user in mind—this isn’t just limited to those who have access to more in-depth training on research tools. I can say that it is quite easy to understand and utilize. They have a pretty helpful team working behind the scenes too. Whenever we run into some issues when we create surveys, they are always ready to help us out. We’re starting to use SoGo’s other features now and my teammates and I couldn’t be any happier.

CONS: Nothing. They recently rolled out some changes on their dashboard, but my team and I have quickly gotten used to it.

What do you think about this review? Great Poor

A simple tool for creating simple surveys.

Read full review >
Maverick
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: SoGoSurvey makes creating and conducting survey seem like a breeze. It’s also great for the evaluation of the survey results as the reports are easily customizable.

CONS: We only send a few surveys in a year, but I do have a few suggestions on how to improve this program. For one, it might be better if the developers would make this tool more user-friendly. Right now, it can be a little hard to dig through the data. If it’s possible, more thorough training should also be conducted. Sending out anonymous surveys might also be a good addition to the list of features.

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I have a lot to say about this product. You should give it a try

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Jose
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2018 Company Size: More than 100 Employees Industry: N/A

PROS: SoGo allows me to make the surveys the way I want, and this makes the tool special. It has great features that help you to create and adapt things that you couldn’t do with other tools. You have great software with little price on monthly basis.

CONS: I haven’t notice something that I would dislike about the software. Whenever I have some issue its customer service helps me without waiting for them so long. The good thing about their support service is that they are helpful even for those who are on free plan.

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Great tool for building complex surveys

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Gabriel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: SoGo survey is great tool for creating complex surveys. Its interface is intuitive and user-friendly, you are allowed to customize the format of the questions in many ways, and you can insert files and image attachments. You can insert many types of questions so you can be sure that your data is accurate. When you build a survey you have many option in order to support some complex ones. The good thing is that even the free plan offers branching (and that is a features that you must pay for it in other software). Its full plan offers advanced branching and piping, and customization to respondent. And, I have to say that this tool supports Spanish.

CONS: I haven’t found any negative thing within the SoGo Survey.

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I have great experience with SoGo Software

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Suzie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.02.2018 Company Size: More than 100 Employees Industry: Research

PROS: What I was searching for was a software where I can post multiple types of questions in less time. I’m doing some researches on strategic alliance, and this kind of software is extremely helpful for me. I have found that SoGo Surveys is much better than SurveyMoney and Qualtrics. Price is affordable and it has great features for the same price. I am very satisfied of the quality of the questions.

CONS: I don’t have dislikes, I love how this software works and its price.

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Easy to use tool and helpful for launching surveys

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Christy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.02.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: SoGo survey offers intuitive interface that allows me to build professional looking surveys in order to utilize within my MSc research dissertation. The product offers 4 pricing plans, the first one is free. The free version has great set of features that can be used. They even offer free upgrade for students with many features. Because of all of these, this tool is N.1 in the market, it’s better even than SurveyMonkey.

CONS: I don’t have dislikes by now.

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I’m using this tool for my academic purposes, and I am really satisfied with SoGo

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Rafael
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.01.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: I was searching for a tool that could be affordable for my M-r thesis research, and then I have found SoGo as easy and helpful tool. It has great design features that are well constructed. I love the preview of the survey because it looks wonderful. There is an option to export all your data into Excel, and this is much easier way for analyzing data in less time.

CONS: What I don’t like is the fact that this software is hard to find. They really need to work on their marketing strategies so more people can hear about them. It really has wonderful features but they need to make something to put a side bar or highlight it.

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Reviewed By Louie Andre
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