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User review of Sogolytics

Excellent survey tool backed by a great support team!

- by Agnes

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I love how intuitive this tool is! One can easily create surveys by simply dragging and dropping templated cells into the working document. Other than this, we’ve been able to glean clear insights about our company through the surveys. To top it all off, they have a great team of customer support too!

What aspects are problematic or could work better?

Nothing too major. I just think that the app still has a lot of room for improvement. Offline surveys should be better supported as well.

What specific problems in your company were solved by this product?

By using SoGo, we have managed to collect feedback from our customers easily. In turn, we have been able to identify the areas that still need improvement. This is all thanks to the insights that we have gathered through these surveys.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.