Fewer downtimes are now anticipated with the help of Solarwinds RMM.

What are the best aspects of this product?

It's great to have a dashboard that pretty much provides you with everything you need for things to run smoothly. We do scheduled checks and maintenance to all our computers to prevent lags and outages.

What aspects are problematic or could work better?

I have noticed that the app is having trouble working with windows based apps. Apparently, I could not troubleshoot these issues independently, so I needed to reach support for help.

What specific problems in your company were solved by this product?

Keeps day to day work and projects within schedule. Our team was able to increase their output by as much as 200% because of automating majority of our existing processes. We are empowered to fix simple issues using the app itself that makes us feel more independent.

Are you a current user of this product?

No