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SolarWinds RMM REVIEW

IT Security Software

No user reviews
USER SATISFACTION 89%
OUR SCORE 8.8

What is SolarWinds RMM?

SolarWinds RMM is a remote monitoring and management software designed for IT professionals and MSPs (managed services providers). It is a network management solution, which provides IT service providers advanced tools to be able to maintain, secure, and improve their IT operations. As a comprehensive solution, SolarWinds RMM has the capability to remotely implement performance and security checks across multiple operating systems (Windows, OS X, and Linux), servers, mobile devices, and platforms. It can be deployed on-site or over the cloud.

SolarWinds RMM helps IT service providers build valuable relationships with their clients. They will be able to immediately detect the IT security issues across the network of their clients. The network management software offers an advanced malware protection feature, protecting business environments from cyber attacks. It ensures that the antivirus installed across workstations, sites, and servers is up-to-date. It also improves the efficiency and productivity of their workforce by enabling them to troubleshoot issues quickly.

Overview of SolarWinds RMM Benefits

SolarWinds RMM has the capability to protect a business environment or network from security threats and cyber attacks. This capability is enhanced by one of  its feature called patch management.Through patch management, users will be able to ensure to their customers that their business environments are safe, as they are  equipped with programs that are up-to-date. This feature is very important for businesses that are managing multiple workstations and servers.

The remote monitoring and management software centralizes and automates the process of patch management. Users will be able to automatically approve or revoke patches for specific programs. Security patches are installed without the need of using third-party tools.

Morever, SolarWinds RMM helps users manage their help desk workflow, so they will be able to deliver an excellent customer service. The software allows them to create tickets faster from various sources: email, phone, or Twitter.  SolarWinds RMM, furthermore, offers a customer portal where customers can submit tickets and monitor their statuses. Knowledge Base articles can be accessed through the customer portal, offering customers troubleshooting steps for a quick resolution of their issues.

Deployment of technicians is also automated by the software. Scheduling of technicians for field service is made easy using the SolarWind RMM mobile apps. Since mobile devices have GPS feature, users will be able to easily track their technicians and schedule those closest to the customer’s site.

Overview of SolarWinds RMM Features

  • Patch Management
  • Managed Antivirus
  • Web Protection
  • Website Blacklisting
  • Malware Protection
  • Bandwidth Monitoring
  • Risk Intelligence
  • Heuristic Checks
  • Mobile Device Management
  • Remote Monitoring
  • Virtual Machine Monitoring
  • Insights
  • Reports
  • Backup and Recovery
  • Customer Portal
  • Knowledge Base Articles
  • Create Tickets
  • Time-On-Task Tracking
  • Automation and Scripting
  • Task Templates
  • Service Desk Workflow
  • Technician Scheduling
  • Location Tracking
  • Billing and Invoicing
  • Active Directory Monitoring
  • Policy Management
  • Signature Base Scanning
  • Asset Management
  • Inventory Managment
  • Compliance Management

SolarWinds RMM Position In Our Categories

Position of SolarWinds RMM in our main categories:

100

SolarWinds RMM is one of the top 100 IT Management Softwareproducts

Top
10

SolarWinds RMM is one of the 10 Network Management Softwareproducts

100

SolarWinds RMM is one of the 100
IT Management Software products

10

SolarWinds RMM is one of the 10
Network Management Software products


SolarWinds RMM is also listed in the following subcategories:

Category:Position:Category:Position:
IT Security Software#27
Category:Position:
IT Security Software#27

Each organization has different requirements and needs a system that can be personalized for their size, kind of staff members and clients, and the specific industry they are in. For these reasons, no system can proffer perfect functionality off-the-shelf. When you look for a software app, first be sure what you need it for. Read some SolarWinds RMM reviews and ask yourself do you desire basic features or do you want complex features? Are there any industry-specific features that you are seeking? Obtain the answers to these questions to assist your search. There are lots of elements that you need to mull over and these include your budget, particular business wants, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally select the system that presents all that you require to improve your company effectiveness and productivity.

How Much Does SolarWinds RMM Cost?

SolarWinds RMM Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

SolarWinds RMM’s enterprise pricing information is available only upon request. Please contact the company and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy IT Security Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SolarWinds RMM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SolarWinds RMM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

16

NEGATIVE SOCIAL MENTIONS

2

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Dutch
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are SolarWinds RMM pricing details?

SolarWinds RMM Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

SolarWinds RMM’s enterprise pricing information is available only upon request. Please contact the company and ask for your quote.

What integrations are available for SolarWinds RMM?

No information available.

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