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User review of N-able RMM

Good to have RMM by our side to keep us updated always.

- by Rocky

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It comes with an excellent set of tools that can help you do your job better. It comes with features that protect our business from prying eyes and malware infection.

What aspects are problematic or could work better?

Customer service is excellent in terms of professionalism. But honestly, they need more training in troubleshooting certain features, which can be quite frustrating if left unresolved.

What specific problems in your company were solved by this product?

Solar Winds RMM has helped us manage our company in terms of providing faster services to our customers.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.