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User review of N-able RMM

It comes with so many impressive things, but it’s not easy to learn how it works.

- by Kennedi

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

One look into the portal, and you will see everything that you need. The settings are so flexible, and integration with other tools works perfectly fine.

What aspects are problematic or could work better?

There needs to have a major improvement in terms of clarity in structure and policies. It can sometimes be complicated to understand how the program works, making it more difficult to scale.

What specific problems in your company were solved by this product?

The app provides easier options to track down assets and fix whatever issues we experience on each of our desktops.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.