SOTI MobiControl Review

PROS: The kiosk worked like they said it would, more or less. It did keep users behind the kiosk and protect our environment. It, however, used 150% more data usage than they claimed.

CONS: The high data usage was one thing. We could not solve it working with the company. Where the real problem is they DOUBLE charged us the annual fee. We paid twice, once by check, once with ACH. They threatened to shut us down and we had to pay the second time. After providing all the documentation they answered that I need to get a letter from my bank on bank letterhead that the fee was paid twice. I worked with the bank and the payment forwarder. What a pain.

PROS: Its remote view, management, and troubleshooting options are the best features for me so far. That's because we can easily identify, track, and address any issue in just a few minutes. Geolocation tracking, geofencing, device alert, and device information are also some of the most useful features.

CONS: One of my gripes with SOTI MobiControl is how we lose communication with a device when it goes on sleep mode. There are also some instances where the most we can do is view a device remotely instead of control it, which is a hassle when we needed to fix something quickly. We can't also reset or disable devices with a click of the phone's physical buttons (volume, lock button, etc.)

PROS: SOTI MobiControl is very useful in helping organize the mobile devices our company uses. We can structure them in a very efficient way.

CONS: The interface feels outdated. It's reminiscent of MS Office way back in 2007.

PROS: I like how it greatly expanded its target audience, from only supporting Windows CE devices to almost any mobile device system today.

CONS: It falls short on MacOS support though, making it behind other similar products like AirWatch for this particular system.

PROS: There are many reasons why I find this product incredible. It is very user-friendly, it works on any mobile device, it's easy to customize, and the tech support is topnotch.

CONS: It has an outdated interface when we first used it. There's already a new one, though.

PROS: The best feature is being able to access a device anytime remotely we need to. The ability to create policies for chosen folders is handy as well.

CONS: There is one instance when we can't remotely access a device when the device gets disconnected.

PROS: I like how I can quickly deploy an application on different HHD with just a push of a button.

CONS: I don't particularly appreciate how I can't access the root access device settings of an Android phone when the screen is locked.