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User review of Spiceworks

A great tracking and ticketing tool

- by Karl

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It comes with a free version where you can utilize its features to suit your needs. It helps with management and tracking of inventory. You can also use it for reporting and ticketing purposes. All these features are intuitive, which makes it a reliable tool. It has a premium paid version which is void of the ads that appear in the free version.

What aspects are problematic or could work better?

It works well for small businesses. However, when it comes to use in a large business, there are some bugs that need debugging. Although it is rich in features, the bugs make it difficult to use in the case of large environment.

What specific problems in your company were solved by this product?

It automates inventory management tasks and thus saves the time you would have used to manually account for the devices. You can determine the status of the printer in the workplace. When it comes to ticking, it is easier, effortless and free from bugs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Automotive

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.