It is highly recommended for monitoring the OS and computers.

What are the best aspects of this product?

I like that we could give fast and effective resolutions to employees seeking help with their devices and tools. It helps us ensure that all assets are in optimal condition by preparing them for updates and ensuring that they have enough disk space to perform multiple tasks. It is highly recommended for monitoring the OS and computers.

What aspects are problematic or could work better?

They should work on the synchronization of the tool to fix real-time issues faster than before. There are times when some of our links stop working abruptly, and it takes time to discover this unless a concerned user reports it right away. Another downside of Spiceworks is that it eats up a lot of hardware space that could cause devices to lag and eventually hang. Productivity is affected, that is why its best to free some space as often as you can.

What specific problems in your company were solved by this product?

It gives us the capability to check the activity of the server even after office hours. Our job is to ensure that all servers are in excellent condition not to be experiencing severe issues during our operational hours, which is crucial and revenue impact.

Are you a current user of this product?

No