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User review of Splashtop Remote Support

Great, commendable app!

- by Laney

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The best part of this software are the following: easy deployment of codes, grouping, file transfers, multi-monitor view, and multi-user access.

What aspects are problematic or could work better?

There are instances when the phone app doesn't properly work when working on multiple windows.

What specific problems in your company were solved by this product?

Providing support to our clients is now easier because we can now do it remotely, especially with the SOS feature.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.