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User review of Splashtop Remote Support

Rich with features!

- by Estella

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Splashtop is fairly easy and quick to setup. It's secured because authentication is always needed when adding new users. Its wide range of features is impressive, but what I like the most is the chat and screen recording feature.

What aspects are problematic or could work better?

We experienced some issues with the connection but it's easily resolved by simply restarting.

What specific problems in your company were solved by this product?

We can now provide tech support to multiple users and various locations.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.