Great tool for monitoring

What are the best aspects of this product?

We use Spreadfast for tracking social media channels for our clients. It has great interface that allows us to keep tabs on all social channels and notifies our clients when there is an issue so they can quickly fix it. We are able to keep track of how long it takes to respond to a request.

What aspects are problematic or could work better?

You need to take trainings in order to better understand the software and use it to its fullest.

What specific problems in your company were solved by this product?

We are abale to monitor social media interactions and to solve problems fast, and to keep track of the response time.

Are you a current user of this product?

Yes