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User review of Spredfast

We have experienced many benefits from Spredfast

- by Tom

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Spreadfast has great UX and it can be breakdown into accessible tools like social inbox, calendar, analytics and content library. I mostly use the Calendar feature because it offers a visual of weekly content schedules. The analytics features provide us with results so we can constantly work on our improvements. I love its customer service, they are quick to respond and they always help us to solve our problems.

What aspects are problematic or could work better?

There is a learning curve with each update. The good thing is you can easily learn each tool. The team behind this software offers multiple training video but they need to answer some specific user questions.

What specific problems in your company were solved by this product?

With Spreadfast we can easily take control of social media content, our social media schedule is streamlined, we are able to clarify our content goals and to run more powerful content campaigns. We can better understand our audience and to know their interests. We managed to improve our social media customer service by using its Highlight feature.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.