A reliable platform that gives you visibility on your content and client opinions.

What are the best aspects of this product?

It allows us to multitask, publish our content, and promote our brand using one platform. It saves us money against unnecessary apps and gives us better insights regarding the flow of our business.

What aspects are problematic or could work better?

Learning your way around the platform will take a lot of time. I have been using this for more than a year, and still, I am not yet an expert. I suggest that you and your staff undergo training classes together to maximize the features of Sprinklr.

What specific problems in your company were solved by this product?

We can develop a unified process on how to deal with our social media content and other online issues that continue to arise. Our company employees are getting better in answering queries regarding our products and fixing complaints that are being reported through our social media channels.

Are you a current user of this product?

No