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Sprinklr Review

Sprinklr
Our score: 8.5 User satisfaction: 96%

What is Sprinklr?

Sprinklr is an online solution that offers a complete social media management system for the enterprise. It prides itself of having helped the world’s largest brands in their efforts in marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 21 other online channels around the world.

Sprinklr is an all-in-one integrated platform that meets the growing needs of its customers in the current digital landscape and are utilizing more digital channels than ever before. It brings together customer-facing teams so they can create better, personal experiences that matter to their customers and make for better engagement in the process.

Overview of Sprinklr Benefits

Sprinklr offers end-to-end functionality, ranging from listening to moderation to advertising to analytics, and more, allowing all customer-facing teams to work together from the same virtual workspace. Thus, it helps solve the limitations faced by collaboration because different teams use different tools to engage with customers. In addition, Sprinkr offers helps increase the effectiveness of an advertising program to deliver consistent and relevant customer experiences.

The platform is built on a single code base, so everything is made to work together. It works on the principle in which if data is unified across all of the social, analytics can actually lead to insight and improve the business. It is also an open platform that connects to systems the enterprise already uses, like Marketo, Salesforce, Nexgate, and more. The uniquely flexible architecture supports thousands of users and dozens of incredibly complex social channels. An external API is even available for customers and developers to build applications.

Through its Social Experience Core, social data and insights are accessible across the entire platform. Your ability to moderate, understand customer profiles, manage all messages and content, will help businesses keep the customer at the center of everything. One can also gain insight on the volume, context, and sentiment of online conversations and why any of it should matter, making for smarter decisions and actions at every touchpoint.

Overview of Sprinklr Features

  • Planning
  • Publishing
  • Asset management
  • Campaign management
  • Audience management
  • Case management
  • Engagement
  • Automation
  • Governance
  • Distributed user management
  • Reporting
  • Mobile app
  • Social data visualization
  • Content marketing
  • Advertising
  • Benchmarking

Sprinklr Position In Our Categories

Keeping in mind companies have their own business requirements, it is only practical they abstain from seeking a one-size-fits-all, “perfect” software system. However, it is hard to pinpoint such a software product even among popular software solutions. The clever step to do would be to spell out the varied key factors which call for a investigation such as major features, pricing, technical skill capability of staff, business size, etc. Next, you must conduct the research systematically. Have a look at these Sprinklr analyses and look over each of the software products in your shortlist in detail. Such comprehensive research ascertains you steer clear of ill-fitting software solutions and pay for the one that meets all the tools your business requires.

Position of Sprinklr in our main categories:

TOP 200

Sprinklr is one of the top 200 Marketing Software products

TOP 50

Sprinklr is one of the 50 Social Media Management Software products

Sprinklr is also listed in the following subcategories:

There are popular and widely used applications in each software category. But are they essentially the best fit for your organization’s unique requirements? A popular software product may have thousands of users, but does it offer what you need? For this reason, do not blindly invest in popular systems. Read at least a few Sprinklr Social Media Management Software reviews and consider the aspects that you desire in the software such as the price, main functionality, available integrations etc. Then, select a few solutions that fit your needs. Check out the free trials of these platforms, read online comments, get clarifications from the vendor, and do your investigation meticulously. This exhaustive homework is sure to aid you choose the best software application for your firm’s special wants.

How Much Does Sprinklr Cost?

Sprinklr Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Sprinklr’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 25
Negative Social Media Mentions 1

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sprinklr reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sprinklr. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Sprinklr pricing details?

Sprinklr Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Sprinklr’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Sprinklr?

Sprinklr integrates with the following business systems and applications:

  • Adobe Analytics
  • Beckon
  • bit.ly
  • Bronto
  • Chargify
  • Coremetrics
  • Domo
  • ExactTarget
  • Flashstock
  • GeoRiot
  • Getty Images
  • Giphy
  • Goo.gl
  • Google Analytics
  • Hubspot
  • IBM Marketing Cloud
  • Jive
  • Magento
  • Marketo
  • MailChimp
  • Opal
  • Origami Logic
  • Po.st
  • Proofpoint Nexgate
  • Salesforce Service Cloud
  • SAP Hybrid Cloud for Customer
  • SAP Hybris Cloud for Customer
  • SAP Hybris Commerce
  • SocialSafeGuard
  • Spotradar US
  • Stripe
  • TV Media
  • Weather Underground
  • Zendesk
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Reviewed By Nestor Gilbert
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