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Sprinklr REVIEW

Social Media Management Software

No user reviews
USER SATISFACTION 96%
OUR SCORE 8.5

What is Sprinklr?

Sprinklr is an online solution that offers a complete social media management system for the enterprise. It prides itself of having helped the world’s largest brands in their efforts in marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 21 other online channels around the world.

Sprinklr is an all-in-one integrated platform that meets the growing needs of its customers in the current digital landscape and are utilizing more digital channels than ever before. It brings together customer-facing teams so they can create better, personal experiences that matter to their customers and make for better engagement in the process.

Overview of Sprinklr Benefits

Sprinklr offers end-to-end functionality, ranging from listening to moderation to advertising to analytics, and more, allowing all customer-facing teams to work together from the same virtual workspace. Thus, it helps solve the limitations faced by collaboration because different teams use different tools to engage with customers. In addition, Sprinkr offers helps increase the effectiveness of an advertising program to deliver consistent and relevant customer experiences.

The platform is built on a single code base, so everything is made to work together. It works on the principle in which if data is unified across all of the social, analytics can actually lead to insight and improve the business. It is also an open platform that connects to systems the enterprise already uses, like Marketo, Salesforce, Nexgate, and more. The uniquely flexible architecture supports thousands of users and dozens of incredibly complex social channels. An external API is even available for customers and developers to build applications.

Through its Social Experience Core, social data and insights are accessible across the entire platform. Your ability to moderate, understand customer profiles, manage all messages and content, will help businesses keep the customer at the center of everything. One can also gain insight on the volume, context, and sentiment of online conversations and why any of it should matter, making for smarter decisions and actions at every touchpoint.

Overview of Sprinklr Features

  • Planning
  • Publishing
  • Asset management
  • Campaign management
  • Audience management
  • Case management
  • Engagement
  • Automation
  • Governance
  • Distributed user management
  • Reporting
  • Mobile app
  • Social data visualization
  • Content marketing
  • Advertising
  • Benchmarking

Sprinklr Position In Our Categories

Position of Sprinklr in our main categories:

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200

Sprinklr is one of the top 200 Marketing Software products

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50

Sprinklr is one of the top 50 Social Media Management Software products

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200

Sprinklr is one of the top 200
Marketing Software products

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50

Sprinklr is one of the top 50
Social Media Management Software products


Sprinklr is also listed in the following subcategories:

Category:Position:Category:Position:
Social Media Monitoring Software#32
Category:Position:
Social Media Monitoring Software#32

It is important to realize that hardly any app in the Marketing Software category will be an ideal solution that can match all the requirements of different company types, sizes and industries. It may be a good idea to read a few Sprinklr reviews first as specific solutions might dominate just in a really narrow set of applications or be prepared with a very specific industry in mind. Others can operate with an intention of being simple and intuitive and consequently lack complex functions welcomed by more experienced users. You can also come across solutions that support a wide group of customers and offer a complex feature set, but that usually comes at a more significant cost of such a software. Be certain that you're aware of your requirements so that you choose a service that has all the features you search for.

How Much Does Sprinklr Cost?

Sprinklr Pricing Plans:

Sprinklr’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sprinklr reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sprinklr. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

25

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

What are Sprinklr pricing details?

Sprinklr Pricing Plans:

Sprinklr’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Sprinklr?

Sprinklr integrates with the following business systems and applications:

  • Adobe Analytics
  • Beckon
  • bit.ly
  • Bronto
  • Chargify
  • Coremetrics
  • Domo
  • ExactTarget
  • Flashstock
  • GeoRiot
  • Getty Images
  • Giphy
  • Goo.gl
  • Google Analytics
  • Hubspot
  • IBM Marketing Cloud
  • Jive
  • Magento
  • Marketo
  • MailChimp
  • Opal
  • Origami Logic
  • Po.st
  • Proofpoint Nexgate
  • Salesforce Service Cloud
  • SAP Hybrid Cloud for Customer
  • SAP Hybris Cloud for Customer
  • SAP Hybris Commerce
  • SocialSafeGuard
  • Spotradar US
  • Stripe
  • TV Media
  • Weather Underground
  • Zendesk

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