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User review of Sprinklr

It does an amazing job of uploading interesting content on our social media platforms.

- by Julius

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

My team finds it easier to handle our Facebook and Instagram accounts with the help of Sprinklr. It allows them to carefully choose their content good for one month and create a specific posting schedule, and Sprinklr will automatically do all the work. It is also an effective platform if you aim to attract and engage with more clients to use your brand. This product is capable of doing Geo-analytic work that can determine if a person is searching or using our brand, making it easier to promote our products and services.

What aspects are problematic or could work better?

Targeting a specific type of audience for our brand can sometimes be challenging, especially if the location has poor demographics. The good thing is that the employees from Sprinklr are trained to help us handle these concerns by providing us with other suggestions.

What specific problems in your company were solved by this product?

Sprinklr allows us to streamline our existing work process. We do not need to spend hours monitoring all our Social Media platforms by posting content manually and replying to each comment one by one. We can also easily measure our performance by generating a complete report that tells us how our clients react to our posts.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.