It is our top tool in helping us promote our company through social media.

What are the best aspects of this product?

For the first few years, we were not active in social media because we prefer to market our products traditionally. However, since the market has become more competitive, we decided to give Sprinklr a try and see how it works. I am so happy with the positive results and feedback that we are getting based on the articles and videos we upload. I can always make my reports to help gauge our performance.

What aspects are problematic or could work better?

There is nothing much that I do not like about Sprinklr except for some challenges in determining the right audience for my product posts. But in totality, I appreciate using this product because it helps me promote stuff on social media sites, which helps boost our sales.

What specific problems in your company were solved by this product?

Very useful in boosting our marketing content on time and all the time. Posting content is vital to remain visible in the market. It helps us filter our content, respond to clients, and read more relevant feedback from current clients. Sprinklr helps us enhance our brand and also improve our customer service delivery to all of our clients.

Are you a current user of this product?

No