What are the best aspects of this product?
We were searching for a tool that could help us automate some of our current tasks, so we decided to see how Sprinklr works and what it can bring on the table. It allows us to customize each of our social media accounts to ensure that we are comfortable every time we are logged to check how things are doing. Through Sprinklr, we were able to develop a better way of communicating with our peers and clients to provide world-class solutions to our products and services.
What aspects are problematic or could work better?
It’s quite complex to learn everything that I need to know about Sprinklr. Sometimes I encounter issues when uploading videos as compared to the regular blogs. I must learn more so I can troubleshoot any problem on my end.
What specific problems in your company were solved by this product?
Sprinklr is an ideal tool to use if you wanted to get more feedback from clients. They can comment under your content post or come up with surveys just to hear what they have to say. It allows me to run multiple campaigns and ads across FB, IG, and YouTube. Now I’m starting to post via Twitter, and I appreciate the way our clients provide their thoughts on our products and services.
Are you a current user of this product?
No
What is your company size?
More than 100 Employees
What is your industry?
N/A
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