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User review of Sprout Social

Intuitive and useful social media tool

- by Carlos

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

SproutSocial is one of the best in the market today. Great and intuitive interface to perform daily tasks when it comes to social media management. You can do all the tasks required for management such as: listening, posting, engaging, responding and content creation. This SMM platform provides you with all functionalities you need. Great integrations, easy to set up various accounts, awesome listening tools and much more.

What aspects are problematic or could work better?

The feeds functions can be buggy. Also, sometimes I’m logged out in the middle of creating content and messages. They need to improve the reporting tool, it’s not as flexible as it should be. I can’t use the reports from an analytics.

What specific problems in your company were solved by this product?

Sprout Social helps in social media activities- reporting, posting, engaging, content creating and listening. With this tool we are more productive in social media world, and this helps us to improve our campaigns.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.