Price

$59

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Sprout Social REVIEW

Marketing Software

17 user reviews
USER SATISFACTION 93%
OUR SCORE 8.9

What is Sprout Social?

Sprout Social is a SaaS software that promotes communication between businesses and people. It also streamlines communication between a business and its customers, prospects, and enthusiasts. Through its three main functionalities (publishing, engagement and analytics), a company can effectively progress in social communication.

It’s a solution that lets you build and maintain your community by making it easier to start, join and monitor social conversations. It allows you to build a better relationship with your clients with fast responses to any questions or problems they may have. You will also be able to efficeintly work with your social marketing plans as SproutSocial offers a variety of tools to optimize them. Finally, it enables you to improve customers’ return on social media and easily manage your entire portfolio from a single tool.

Overview of Sprout Social Benefits

Sprout Social has several handy features; however, the software stays out of the way and allows a business to engage itself with people and build relationships effectively. By using Sprout Social, a business can benefit from solutions for social media marketing, social media management, social customer service, and social media analytics. The tools provided by Sprout Social help businesses in managing their social media and social care efforts in an effective and efficient way.

Since social media has spread over our personal lives, it has also affected the traditional way of marketing.  With the help of Sprout Social, you can easily build your business in a better way as you can obtain authentic feedback that can lead you towards the betterment of your product. Moreover, establishing a lasting relationship with your customers goes beyond just a computer screen.

You can also benefit from the software by the identifying and engaging with customers who might prove potentially advantageous for your business. One of the greatest benefits of acquiring Sprout Social is that you get to have a well-organized dashboard, where the subject area is distinctively divided into six sections: Messages, Tasks, Feed, Publishing, Discovery, and Reports, that can help you in knowing where you stand with your customers and prospects.

Overview of Sprout Social Features

  • Smart Inbox
  • Mobile
  • Collaboration
  • Publishing
  • Analytics
  • Monitoring
  • Social CRM
  • Account Structure

Sprout Social Position In Our Categories

Position of Sprout Social in our main categories:

50

Sprout Social is one of the top 50 Marketing Software products

5

Sprout Social is one of the top 5 Social Media Management Software products

50

Sprout Social is one of the top 50
Marketing Software products

5

Sprout Social is one of the top 5
Social Media Management Software products


Sprout Social is also listed in the following subcategories:

Category:Position:Category:Position:
Social Media Monitoring Software#6
Category:Position:
Social Media Monitoring Software#6

Every organization has different needs and needs a system that can be personalized for their size, type of workers and clients, and the particular industry they are in. For these reasons, no software can proffer perfect functionality off-the-shelf. When you look for a software system, first be sure what you need it for. Read some Sprout Social reviews and ask yourself do you need basic functionality or do you need sophisticated tools? Are there any industry-specific features that you are searching for? Find the answers to these questions to help your search. There are multiple aspects that you need to consider and these include your budget, particular business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally choose the app that offers all that you require to boost your firm competence and productivity.

How Much Does Sprout Social Cost?

Sprout Social Pricing Plans:

Sprout Social offers three different plans for its users and each of the plans includes a 30-day free trial.

Deluxe Plan – $59 per user/month

  • All-In-One Social Inbox that allows you to keep track of your social messages
  • Brand Monitoring in real time giving you details about your product standpoint
  • Publishing, Scheduling, and Drafting
  • Reporting
  • Management of up to 10 Profiles

Premium Plan – $99 per user/months

All the features of the Deluxe plan, plus:

  • Publishing Send-Time Optimization
  • Advanced Reporting system
  • HelpDesk Integration
  • Management of up to 20 Profiles

Team plan – $500 per month, 3 users

All the features of the Premium plan, plus:

  • Advanced Publishing Permission
  • 24/5 Support
  • Custom Branding
  • Management of up to 30 Profiles

User Satisfaction

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sprout Social reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sprout Social. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

66

NEGATIVE SOCIAL MENTIONS

5

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

What are Sprout Social pricing details?

Sprout Social Pricing Plans:

Sprout Social offers three different plans for its users and each of the plans includes a 30-day free trial.

Deluxe Plan – $59 per user/month

  • All-In-One Social Inbox that allows you to keep track of your social messages
  • Brand Monitoring in real time giving you details about your product standpoint
  • Publishing, Scheduling, and Drafting
  • Reporting
  • Management of up to 10 Profiles

Premium Plan – $99 per user/months

All the features of the Deluxe plan, plus:

  • Publishing Send-Time Optimization
  • Advanced Reporting system
  • HelpDesk Integration
  • Management of up to 20 Profiles

Team plan – $500 per month, 3 users

All the features of the Premium plan, plus:

  • Advanced Publishing Permission
  • 24/5 Support
  • Custom Branding
  • Management of up to 30 Profiles

What integrations are available for Sprout Social?

  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • Google+
  • Zendesk
  • UserVoice

User reviews


User reviews in total: 17

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The most favorable review

Ian W.

6 days ago


Pros:
Its UI is so easy to learn. It can streamline the monitoring process of a wide range of accounts in numerous platforms. The UI has everything you want so you won't miss out on re-tweets, messages, or other interaction. The way reports are set up makes it easier to comprehend what's going on in social accounts for every site(s) as a whole.

Cons:
There's a bit of a learning curve at first. But I wind up getting lost in viewing a profile or seeking for an interaction. It may appear like things can be done in one click. Instead, it's a menu and clicking on profiles can then be made.

The least favorable review

Lynn C.

4 weeks ago


Pros:
Being able to schedule updates on more than one platform from a number of people simultaneously. Viewing and responding to messages for keywords, hashtags, and numerous accounts. The Sprout browser extension has made it a breeze to sharing links from any online page to your social platforms.

Cons:
At times, Sprout would automatically sign me out (for no apparent reason). I'd have manually sign back in. Worse, whatever I was doing before it signed me out would lead me to lose everything. Tagging people within Facebook is useless with Sprout's extension. Sprout is far too costly for use in small businesses.

Published 6 days ago
Verified
user
Its UI is so easy to learn. It can streamline the monitoring process of a wide range of accounts in numerous platforms. The UI has everything you want so you won't miss...



What do you think about this review? Great Poor
Published 1 week ago
Verified
user
Sprout Social does a tremendous job in streamlining social channel workflows. This facilitates in...



What do you think about this review? Great Poor
Published 2 weeks ago
Verified
user
I appreciate its crisp, clean design. I like its social reporting. In my personal opinion, most of today's social platforms are doing a terrible job in insight reporting....



What do you think about this review? Great Poor
Published 3 weeks ago
Verified
user
The "Smart Inbox" allows for convenient management of more than one channel. For those who are managing critical social platforms, it's a perfect functionality. Their...



What do you think about this review? Great Poor
Published 4 weeks ago
Verified
user
Being able to schedule updates on more than one platform from a number of people simultaneously. Viewing and responding to messages for keywords, hashtags, and numerous...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
I like how visual and wide ranging the reports in the software are. They're amazing...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
Sprout's customer support is one of the best out there. People I've worked with nearby became my friends since we've collaborated in ensuring that I'm knowledgeable of...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
What I want to say about sprout social is that the product is highly functional and customizable. I have full control on who has an access to accounts and who can see the...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
SproutSocial is simple, easy to use and intuitive platform. Its dashboard is organized and customizable. You will definitely enjoy using it. You have wonderful features...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
SproutSocial allows me to post on different platforms by using the Queue button. This is smart software and knows when to post the contents and the more active your...



What do you think about this review? Great Poor

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