Price

$99

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Sprout Social REVIEW

Marketing Software

17 user reviews
USER SATISFACTION 93%
OUR SCORE 8.9

What is Sprout Social?

Sprout Social is a SaaS software that promotes communication between businesses and people. It also streamlines communication between a business and its customers, prospects, and enthusiasts. Through its three main functionalities (publishing, engagement and analytics), a company can effectively progress in social communication.

It’s a solution that lets you build and maintain your community by making it easier to start, join and monitor social conversations. It allows you to build a better relationship with your clients with fast responses to any questions or problems they may have. You will also be able to efficeintly work with your social marketing plans as SproutSocial offers a variety of tools to optimize them. Finally, it enables you to improve customers’ return on social media and easily manage your entire portfolio from a single tool.

Overview of Sprout Social Benefits

Sprout Social has several handy features; however, the software stays out of the way and allows a business to engage itself with people and build relationships effectively. By using Sprout Social, a business can benefit from solutions for social media marketing, social media management, social customer service, and social media analytics. The tools provided by Sprout Social help businesses in managing their social media and social care efforts in an effective and efficient way.

Since social media has spread over our personal lives, it has also affected the traditional way of marketing.  With the help of Sprout Social, you can easily build your business in a better way as you can obtain authentic feedback that can lead you towards the betterment of your product. Moreover, establishing a lasting relationship with your customers goes beyond just a computer screen.

You can also benefit from the software by the identifying and engaging with customers who might prove potentially advantageous for your business. One of the greatest benefits of acquiring Sprout Social is that you get to have a well-organized dashboard, where the subject area is distinctively divided into six sections: Messages, Tasks, Feed, Publishing, Discovery, and Reports, that can help you in knowing where you stand with your customers and prospects.

Overview of Sprout Social Features

  • Smart Inbox
  • Mobile
  • Collaboration
  • Publishing
  • Analytics
  • Monitoring
  • Social CRM
  • Account Structure

Sprout Social Position In Our Categories

Position of Sprout Social in our main categories:

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50

Sprout Social is one of the top 50 Marketing Software products

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3

Sprout Social is one of the top 3 Reputation Management Software products

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5

Sprout Social is one of the top 5 Social Media Management Software products

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50

Sprout Social is one of the top 50
Marketing Software products

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3

Sprout Social is one of the top 3
Reputation Management Software products

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5

Sprout Social is one of the top 5
Social Media Management Software products


Sprout Social is also listed in the following subcategories:

Category:Position:Category:Position:
Social Media Monitoring Software#7
Category:Position:
Social Media Monitoring Software#7

There are well-liked and widely used applications in each software category. But are they essentially the best fit for your enterprise’s special needs? A trendy software product may have thousands of subscribers, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Sprout Social reviews and think about the aspects that you want in the software such as the cost, main features, available integrations etc. Then, select a few systems that fit your needs. Try out the free trials of these products, read online comments, get clarifications from the vendor, and do your research meticulously. This exhaustive homework is sure to help you find the finest software solution for your company’s specific requirements.

How Much Does Sprout Social Cost?

Sprout Social Pricing Plans:

Sprout Social offers three different plans for its users and each of the plans includes a 30-day free trial.

Premium Plan – $99 per user/month

  • Complete Social Media Management
  • All-in-one Social Inbox
  • Monitor Profiles, Keywords & Locations
  • Tasking & Social CRM Toolset
  • Publish, Schedule, Draft & Queue Posts
  • Social Content Calendar
  • Group, Profile & Post-Level Reporting
  • Includes 10 Social Profiles
  • iOS and Android mobile apps

Corporate Plan – $149 per user/month

All the features of the Premium plan, plus:

  • Tag, Categorize & Report on Inbox Messages
  • Trends & Engagement Reports
  • Team & Productivity Reporting
  • Approval Workflow & Audience Targeting
  • Campaign Tagging & Reporting
  • Competitive Benchmark Reporting
  • Includes 15 Social Profiles
  • Add-on: Advanced Social Listening Suite (available for an additional cost within the app)

Enterprise plan – $249 per user/month

All the features of the Corporate plan, plus:

  • Advanced Customer Care Tools & Reports
  • Advanced Keyword Listening
  • Build Custom Chatbots with Automation Tools
  • Custom URL Tracking
  • Store Media in a Shared Asset Library
  • Report Builder & Scheduled Report Delivery
  • Includes 20 Social Profiles
  • Add-on: Advanced Social Listening Suite (available for an additional cost within the app)

User Satisfaction

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sprout Social reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sprout Social. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

66

NEGATIVE SOCIAL MENTIONS

5

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

Sprout Social User Reviews

What are Sprout Social pricing details?

Sprout Social Pricing Plans:

Sprout Social offers three different plans for its users and each of the plans includes a 30-day free trial.

Premium Plan – $99 per user/month

  • Complete Social Media Management
  • All-in-one Social Inbox
  • Monitor Profiles, Keywords & Locations
  • Tasking & Social CRM Toolset
  • Publish, Schedule, Draft & Queue Posts
  • Social Content Calendar
  • Group, Profile & Post-Level Reporting
  • Includes 10 Social Profiles
  • iOS and Android mobile apps

Corporate Plan – $149 per user/month

All the features of the Premium plan, plus:

  • Tag, Categorize & Report on Inbox Messages
  • Trends & Engagement Reports
  • Team & Productivity Reporting
  • Approval Workflow & Audience Targeting
  • Campaign Tagging & Reporting
  • Competitive Benchmark Reporting
  • Includes 15 Social Profiles
  • Add-on: Advanced Social Listening Suite (available for an additional cost within the app)

Enterprise plan – $249 per user/month

All the features of the Corporate plan, plus:

  • Advanced Customer Care Tools & Reports
  • Advanced Keyword Listening
  • Build Custom Chatbots with Automation Tools
  • Custom URL Tracking
  • Store Media in a Shared Asset Library
  • Report Builder & Scheduled Report Delivery
  • Includes 20 Social Profiles
  • Add-on: Advanced Social Listening Suite (available for an additional cost within the app)

What integrations are available for Sprout Social?

  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • Google+
  • Zendesk
  • UserVoice

User reviews


User reviews in total: 17

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The most favorable review

Carla

2 months ago


Pros: SproutSocial allows me to post on different platforms by using the Queue button. This is smart software and knows when to post the contents and the more active your followers are the better the algorithm. The product provides you with endless innovations. I love the ability to tag business pages into my posts. This feature is amazing. I have been using this product for 3 years and it has really improved and helped me to improve my business as well.

Cons: I wish I could leave some posts in the daily queue. To be more precise, I can hardly schedule upcoming posts. But on the other hand, this feature is very helpful and effective for keeping track of my posts.

The least favorable review

Lynn

2 months ago


Pros: Being able to schedule updates on more than one platform from a number of people simultaneously. Viewing and responding to messages for keywords, hashtags, and numerous accounts. The Sprout browser extension has made it a breeze to sharing links from any online page to your social platforms.

Cons: At times, Sprout would automatically sign me out (for no apparent reason). I'd have manually sign back in. Worse, whatever I was doing before it signed me out would lead me to lose everything. Tagging people within Facebook is useless with Sprout's extension. Sprout is far too costly for use in small businesses.

Published 2 months ago
Verified
user
SproutSocial allows me to post on different platforms by using the Queue button. This is smart software and knows when to post the contents and the more active your...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
SproutSocial is one of the best in the market today. Great and intuitive interface to perform daily tasks when it comes to social media management. You can do all the...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Being able to schedule updates on more than one platform from a number of people simultaneously. Viewing and responding to messages for keywords, hashtags, and numerous...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Sprout Social does a tremendous job in streamlining social channel workflows. This facilitates in...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I love the ability to manage interactions with my audience in one social inbox. Also, the good thing about using this system is that you get powerful recommendations on...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Its UI is so easy to learn. It can streamline the monitoring process of a wide range of accounts in numerous platforms. The UI has everything you want so you won't miss...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I love its simplicity, and this helps me to be more focused on my work and what needs to be done and by whom. We use the SmartInbox feature to keep track of all...



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Published 3 months ago
Verified
user
Sprout's customer support is one of the best out there. People I've worked with nearby became my friends since we've collaborated in ensuring that I'm knowledgeable of...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I appreciate its crisp, clean design. I like its social reporting. In my personal opinion, most of today's social platforms are doing a terrible job in insight reporting....



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
What I want to say about sprout social is that the product is highly functional and customizable. I have full control on who has an access to accounts and who can see the...



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